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problem with the email. - Printable Version

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RE: problem with the email. - theprincy - 08-26-2009 07:50 AM

I also have another problem with email, regarding a user and password are correct even if the system does not recognize it.
I do not know how to fix, I can not re-enter the same password to customers, and save them access, then after 10 minutes you have the same problem


RE: problem with the email. - theprincy - 08-27-2009 01:40 AM

(08-24-2009 05:09 PM)joximu Wrote:  change the field status to 'change' (without ' )

and let the request manager run (you should be able to do both in the debugger menu in ispcp).

/J

nothig change


RE: problem with the email. - joximu - 08-27-2009 07:37 AM

I still have same comment: full field content!


RE: problem with the email. - theprincy - 08-27-2009 09:13 AM

ALTER TABLE `mail_users` ADD FULLTEXT (
`status`
);

sys_command() | ERROR: External command '/bin/echo "


RE: problem with the email. - joximu - 08-28-2009 04:08 PM

I don't know how to help - there's no solution if the error is not known.

Maybe you need someone who checks this directly on your machine.

/J


RE: problem with the email. - joximu - 09-01-2009 08:41 PM

Hi everybody with the same error:

Please try the following:

set the password of the affected mail accounts to _no_, the status to "change" and rerun the request manager, then change the mail password in the gui again to something good.

This should work.

Background: it may be that the mail passwords are crypted twice - or something similar.

If there is a backup of the ispcp database from before the last update, keep it! maybe you can use some of the data from it...

Please feedback!

/J


RE: problem with the email. - theprincy - 09-01-2009 09:05 PM

(09-01-2009 08:41 PM)joximu Wrote:  Hi everybody with the same error:

Please try the following:

set the password of the affected mail accounts to _no_, the status to "change" and rerun the request manager, then change the mail password in the gui again to something good.

This should work.


i go in pma change status in change return in control panel and view email status in
Modification in progress N/A N/A

so I can not change password , shortly after returning error


RE: problem with the email. - joximu - 09-01-2009 09:08 PM

yes I know - you have to change the password in pma!

set it to _no_ or one of the passwords from other accounts (use a shorter one)...

We are trying to find a good solution...

/J


RE: problem with the email. - theprincy - 09-01-2009 09:59 PM

ok everything seems resolved

thanks


RE: problem with the email. - joximu - 09-01-2009 10:42 PM

Could you tell us which ispcp version you run before and after the last update - this may hlep us.

Thanx

Joxi