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+--- Thread: "Unknown user" in postfix - cannot receive mails (/thread-11443.html)
"Unknown user" in postfix - cannot receive mails - waltervalderrama - 08-20-2010 07:28 AM
Hello,
I have a problem with mail delivery in ISPCP - Omega. Working with version 1.0.0 and housing around 160 domains.
This morning after paused some domains, the problem bagan.
Sending an email to several accounts-domains failed. The error in log file is: "unknow user" but all users and domains are present in: /etc/postfix/ispcp/domains
/etc/postfix/ispcp/aliases
This is my maillog file:
Aug 19 16:24:26 virtual postfix/virtual[25686]: C43A5610079: to=<alejandrogomez@difesur.com.pe>, relay=virtual, delay=0.3, delays=0.23/0.02/0/0.05, dsn=5.1.1, status=bounced (unknown user: "alejandrogomez@difesur.com.pe")
Aug 19 16:24:32 virtual postfix/virtual[25686]: 7761F610078: to=<hugo.caceres@lcc.com.pe>, relay=virtual, delay=0.5, delays=0.39/0/0/0.11, dsn=5.1.1, status=bounced (unknown user: "hugo.caceres@lcc.com.pe")
Aug 19 16:24:46 virtual postfix/virtual[25686]: D912E610074: to=<aqp@carfisaperu.com>, relay=virtual, delay=0.11, delays=0.08/0/0/0.04, dsn=5.1.1, status=bounced (unknown user: "aqp@carfisaperu.com")
Aug 19 16:25:35 virtual postfix/virtual[25686]: EE074610078: to=<paul.rospigliosi@lcc.com.pe>, relay=virtual, delay=0.43, delays=0.3/0/0/0.13, dsn=5.1.1, status=bounced (unknown user: "paul.rospigliosi@lcc.com.pe")
Aug 19 16:26:13 virtual postfix/local[25934]: B4C9D61007D: to=<si@panel.star.com.pe>, relay=local, delay=0.2, delays=0.09/0/0/0.11, dsn=5.1.1, status=bounced (unknown user: "si")
Aug 19 16:26:29 virtual postfix/virtual[25686]: B137F610079: to=<msanchez@mymcomunica.com.pe>, relay=virtual, delay=0.22, delays=0.19/0/0/0.03, dsn=5.1.1, status=bounced (unknown user: "msanchez@mymcomunica.com.pe")
Aug 19 16:26:43 virtual postfix/virtual[25686]: 3FF8461007A: to=<luislima@villafortuna.com.pe>, relay=virtual, delay=1, delays=0.94/0/0/0.07, dsn=5.1.1, status=bounced (unknown user: "luislima@villafortuna.com.pe")
Aug 19 16:26:43 virtual postfix/virtual[25686]: 407B8610078: to=<salacusco@villafortuna.com.pe>, relay=virtual, delay=0.19, delays=0.15/0/0/0.04, dsn=5.1.1, status=bounced (unknown user: "salacusco@villafortuna.com.pe")
Plese anybody help me.
RE: "Unknown user" in postfix - cannot receive mails - kilburn - 08-20-2010 08:37 AM
Try to postmap the alias file again, after making sure that the aforementioned accounts are really in there...
RE: "Unknown user" in postfix - cannot receive mails - waltervalderrama - 08-20-2010 08:42 AM
(08-20-2010 08:37 AM)kilburn Wrote: Try to postmap the alias file again, after making sure that the aforementioned accounts are really in there...
I have already postmap the alias file several times.
RE: "Unknown user" in postfix - cannot receive mails - kilburn - 08-20-2010 08:58 PM
Then you either (1) screwed postfix's config (paste the output of "postconf | grep virtual") or (2) have some stuck postfix processes (stop postfix, kill EVERYTHING postfix related that remains alive, and start postfix again).