ispCP - Board - Support
[SOLVED] Autoresponder problem - Printable Version

+- ispCP - Board - Support (http://www.isp-control.net/forum)
+-- Forum: ispCP Omega Support Area (/forum-30.html)
+--- Forum: Usage (/forum-34.html)
+--- Thread: [SOLVED] Autoresponder problem (/thread-13140.html)

[SOLVED] Autoresponder problem - comTim - 03-29-2011 04:36 AM

Hi,

after hours searching Google and this site, i have to ask...

My auto responder seems not to work correct. I upgraded my installation today (i don't know, if its worked before). I got a mail back from the responder once, but after that nothing else.

I have the last stable release installed on a Debian Lenny system.

Quote:Mar 28 20:19:53 hosting postfix/smtpd[28769]: connect from mo-p00-ob.rzone.de[81.169.146.162]
Mar 28 20:19:53 hosting postfix/policyd-weight[25348]: decided action=PREPEND X-policyd-weight: using cached result; rate: -8.5; <client=81.169.146.162> <helo=mo-p00-ob.rzone.de> <from=tim@aaaaaa.de> <to=tim@bbbbbb.de>; delay: 0s
Mar 28 20:19:53 hosting postgrey[2274]: action=pass, reason=client AWL, client_name=mo-p00-ob.rzone.de, client_address=81.169.146.162, sender=Tim@aaaaaa.de, recipient=tim@bbbbbb.de
Mar 28 20:19:53 hosting postfix/smtpd[28769]: 9B5FE3C0F1: client=mo-p00-ob.rzone.de[81.169.146.162]
Mar 28 20:19:53 hosting postfix/cleanup[28807]: 9B5FE3C0F1: message-id=<4D90D110.6020409@aaaaaa.de>
Mar 28 20:19:53 hosting postfix/qmgr[25547]: 9B5FE3C0F1: from=<Tim@aaaaaa.de>, size=1452, nrcpt=2 (queue active)
Mar 28 20:19:53 hosting postfix/virtual[28808]: 9B5FE3C0F1: to=<tim@bbbbbb.de>, relay=virtual, delay=0.39, delays=0.37/0.01/0/0.01, dsn=2.0.0, status=sent (delivered to maildir)
Mar 28 20:19:53 hosting postfix/smtpd[28769]: disconnect from mo-p00-ob.rzone.de[81.169.146.162]
Mar 28 20:19:53 hosting postfix/pipe[28809]: 9B5FE3C0F1: to=<tim@ispcp-arpl.bbbbbb.de>, orig_to=<tim@bbbbbb.de>, relay=ispcp-arpl, delay=0.6, delays=0.37/0.02/0/0.21, dsn=2.0.0, status=sent (delivered via ispcp-arpl service)
Mar 28 20:19:53 hosting postfix/qmgr[25547]: 9B5FE3C0F1: removed


RE: Autoresponder problem - kilburn - 03-29-2011 01:44 PM

Have you taken into account that the autoresponder will *not* reply to the same e-mail twice within 24 hours? This is built in to avoid "autoreply wars", where two addresses with autoreplys start e-mailing back and forward in a loop.

RE: Autoresponder problem - comTim - 03-29-2011 05:15 PM

ahh! Thanks for that! I tried multiple times in a few minutes..

Do you know, where i can change the limit? Maybe to a few minutes or an hour..

RE: Autoresponder problem - comTim - 03-29-2011 08:15 PM

ok, i have the answer...

in /var/www/ispcp/engine/messenger/ispcp-arpl-msgr

the mysql-query:

Quote:# Detect duplicates within 24h to avoid autoreplying loops
$sql = "
SELECT
`time`
FROM
`autoreplies_log` AS `al`
WHERE
`al`.`from` = " . $main:: db->quote($mail_to) . "
AND
`al`.`to` = " . $main:: db->quote($head->get('From')) . "
AND
ADDTIME(al.`time`, '24:00:00') > NOW()
;
";

thanks again Wink

RE: [SOLVED] Autoresponder problem - kilburn - 03-30-2011 12:07 PM

You're welcome. It's actually quite nice to find someone who can inspect the code and solve its own problems with only minor guidance, so thanks for that! Smile

RE: Autoresponder problem - deepaku504 - 06-18-2011 03:41 PM

Hey I have an autoresponder problem ,
I wanna make arrangements such as when the viewer signs up , he is directly taken to another page and not in the email