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mail issue - ispcp-arpl.domain.name ? - Printable Version

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mail issue - ispcp-arpl.domain.name ? - bpratt - 09-23-2008 01:29 PM

Now this might not be an issue for most people, I've got a guy who runs Mac's in his office, and today he's been sending email inter-office and has been getting his emails bounced back to him.

the mail.log shows -

Sep 23 12:51:38 admin postfix/smtp[2085]: DEB4D1009EC: to=<brian@ispcp-arpl.xxx.com.au>, orig_to=<brian@xxx.com.au>, relay=none, delay=12, delays=2/0/10/0, dsn=5.4.4, status=bounced (Host or domain name not found. Name service error for name=ispcp-arpl.xxx.com.au type=A: Host not found)


So far this client is the only one experiencing these problems with his mail going out.

He's also reporting that he's not getting emails today either, as his clients are telling him that they are bouncing, but sadly won't give me any more details than that, but I'm guessing emails getting out are appearing with "ispcp-arpl" in the domain name section, and when replied to are coming up with the above DNS issue.

Thanks for any help/suggestions. Smile

RE: mail issue - ispcp-arpl.domain.name ? - BeNe - 09-23-2008 03:48 PM

Please check your
Code:
/etc/postfix/ispcp/domains
about "ispcp-arpl" infront of the Domains.
If so, remove it and create the db files new.

Greez BeNe

RE: mail issue - ispcp-arpl.domain.name ? - bpratt - 09-23-2008 04:00 PM

BeNe Wrote:Please check your
Code:
/etc/postfix/ispcp/domains
about "ispcp-arpl" infront of the Domains.
If so, remove it and create the db files new.

Greez BeNe

Just took a look, and there's no ispcp-arpl in front of any domains in there, unless you mean in transports file.

I'm not sure of the ispcp procedure to create the db files new


Thanks.

RE: mail issue - ispcp-arpl.domain.name ? - bpratt - 09-25-2008 09:09 AM

bpratt Wrote:
BeNe Wrote:Please check your
Code:
/etc/postfix/ispcp/domains
about "ispcp-arpl" infront of the Domains.
If so, remove it and create the db files new.

Greez BeNe

Just took a look, and there's no ispcp-arpl in front of any domains in there, unless you mean in transports file.

I'm not sure of the ispcp procedure to create the db files new


Thanks.


Well I removed that transports file, and at the same time removed a domain site that had expired/closed down, and it did not create a new transports file.

Now I've got a postfix error about that transports file not being there.

I'll have to do a search on the documentation to see what the correct way is to recreate that file, and hope it is in there.

RE: mail issue - ispcp-arpl.domain.name ? - BeNe - 09-25-2008 03:51 PM

You can try to create only a file with the right permission and filename.

Code:
/etc/postfix/ispcp# ls -l
total 76
-rw-r--r-- 1 root root  1734 Sep 19 12:54 aliases
-rw-r--r-- 1 root root 12288 Sep 19 12:54 aliases.db
-rw-r--r-- 1 root root   383 Sep 19 14:20 domains
-rw-r--r-- 1 root root 12288 Sep 19 14:20 domains.db
-rw-r--r-- 1 root root  1724 Sep 19 12:54 mailboxes
-rw-r--r-- 1 root root 12288 Sep 19 12:54 mailboxes.db
-rw-r--r-- 1 root root   233 Sep 19 12:54 sender-access
-rw-r--r-- 1 root root 12288 Sep 19 12:54 sender-access.db
-rw-r--r-- 1 root root    72 Sep 19 12:54 transport
-rw-r--r-- 1 root root 12288 Sep 19 12:54 transport.db

Then regenerate your configs --> http://www.isp-control.net/documentation/howto/ispcp/regenerate_config

Greez BeNe