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+--- Thread: [ SOLVED ] awstats problem (/thread-5984.html)
[ SOLVED ] awstats problem - victor531 - 03-09-2009 05:03 AM
Hi,
Now I have a strange problem with awstats.
I have 3 domains in my server, domain1.com, domain2.com and domain3.com.
To see the statistics I just have to go to domain1.com/stats/ and it requires a user and password, and then it should show me the statistics from awstats, but the strange thing in this case is that it only happens when I enter to the domain2.com, while domain1.com and domain3.com goes to an error 500 after I've entered the username and the password.
in /var/cache/awstats there are this files
awstats032009.domain1.com.txt
awstats032009.domain2.com.txt
awstats032009.domain3.com.txt
and also exist
dnscachelastupdate.domain1.com.txt ( domain2 and domain3)
in /var/log/apache2/error.log there is nothing
In protected areas of each domain exist the user and group, and also in var/www/virtual/domain1...3 the .htacces files for the group and pass exist.
Any ideas how to solve it ?
Victor
debian Lenny
Ispcp 1.00 stable
test server
3 domain
RE: awstats problem - sci2tech - 03-09-2009 07:38 AM
1. Try rebuild configs
2. Try manually update awstats file (see in /etc/cron.d/ispcp what command to use)
3. Try add / remove user from statistics group
RE: awstats problem - victor531 - 03-09-2009 11:59 AM
Thanks sci2tech for your fast answer
Quote:1. Try rebuild configsdone... still error 500
Quote:2. Try manually update awstats file (see in /etc/cron.d/ispcp what command to use)
Please tell me how can I do it? here is my cron
{AW-ENABLED}15 */6 * * * root {AWSTATS_ROOT_DIR}/awstats_updateall.pl now -awstatsprog={AWSTATS_ENGINE_DIR}/awstats.pl >/dev/null 2>&1
Quote:3. Try add / remove user from statistics group
I did it .... and nothing
after that I've removed domain1.com, and I newly readded it ...and nothing again... still error 500
Thanks in advance
victor
RE: awstats problem - sci2tech - 03-09-2009 08:11 PM
Your cron is messed up. Replace all {var} with values from /etc/ispcp/ispcp.conf. As example Awstats line should look like
Code:
# AWStats
15 */6 * * * root /var/www/ispcp/engine/awstats/awstats_updateall.pl now -awstatsprog=/usr/lib/cgi-bin/awstats.pl >/dev/null 2>&1Code:
/var/www/ispcp/engine/awstats/awstats_updateall.pl now -awstatsprog=/usr/lib/cgi-bin/awstats.pl >/dev/null 2>&1RE: awstats problem - victor531 - 03-10-2009 03:13 AM
thanks sci2tech.
With those changes 4 out of 5 domains work fine, but the first domain is still with error 500.
I have deleted and recreated this domain twice without results.
where can I see the logs ?, because aparently everything is OK.
Thanks again
Victor
RE: awstats problem - sci2tech - 03-10-2009 03:35 AM
Logs are for domains in /var/logs/apache2/users/domain-error.log. Master errors are in /var/logs/apache2/users/default-error.log
RE: awstats problem - victor531 - 03-10-2009 04:19 AM
sci2tech, in /var/logs/apache2/users/default-error.log
error] [client 127.0.0.1] ModSecurity: Access denied with code 500 (phase 2). Pattern match "\\.(?:c(?:o(?:nf(?:ig)?|m)|s(?:proj|r)?|dx|er|fg|md)|p(?:rinter|ass|db|ol|wd)|v(?:b(?:proj|s)?|sdisco)|a(?:s(?:ax?|cx)|xd)|d(?:bf?|at|ll|os)|i(?
[acq]|n[ci])|ba(?:[kt]|ckup)|res(?:ources|x)|s(?:h?tm|ql|ys)|l(?:icx|nk|og)|\\w{0,5}~|webinfo|ht[rw]|xs[dx]| ..." at REQUEST_BASENAME. [file "/etc/modsecurity2/modsecurity_crs_30_http_policy.conf"] [line "94"] [id "960035"] [msg "URL file extension is restricted by policy"] [severity "CRITICAL"] [tag "POLICY/EXT_RESTRICTED"] [hostname "localhost"] [uri "/awstats/domain1.com"] [unique_id "SbVCFsCoAgQAABHQDkAAAAAJ"]error] [client 127.0.0.1] ModSecurity: Access denied with code 500 (phase 2). Pattern match "\\.(?:c(?:o(?:nf(?:ig)?|m)|s(?:proj|r)?|dx|er|fg|md)|p(?:rinter|ass|db|ol|wd)|v(?:b(?:proj|s)?|sdisco)|a(?:s(?:ax?|cx)|xd)|d(?:bf?|at|ll|os)|i(?
[acq]|n[ci])|ba(?:[kt]|ckup)|res(?:ources|x)|s(?:h?tm|ql|ys)|l(?:icx|nk|og)|\\w{0,5}~|webinfo|ht[rw]|xs[dx]| ..." at REQUEST_BASENAME. [file "/etc/modsecurity2/modsecurity_crs_30_http_policy.conf"] [line "94"] [id "960035"] [msg "URL file extension is restricted by policy"] [severity "CRITICAL"] [tag "POLICY/EXT_RESTRICTED"] [hostname "localhost"] [uri "/awstats/domain1.com"] [unique_id "SbVCFsCoAgQAABHQDkIAAAAL"]error] [client 127.0.0.1] ModSecurity: Access denied with code 500 (phase 2). Pattern match "\\.(?:c(?:o(?:nf(?:ig)?|m)|s(?:proj|r)?|dx|er|fg|md)|p(?:rinter|ass|db|ol|wd)|v(?:b(?:proj|s)?|sdisco)|a(?:s(?:ax?|cx)|xd)|d(?:bf?|at|ll|os)|i(?
[acq]|n[ci])|ba(?:[kt]|ckup)|res(?:ources|x)|s(?:h?tm|ql|ys)|l(?:icx|nk|og)|\\w{0,5}~|webinfo|ht[rw]|xs[dx]| ..." at REQUEST_BASENAME. [file "/etc/modsecurity2/modsecurity_crs_30_http_policy.conf"] [line "94"] [id "960035"] [msg "URL file extension is restricted by policy"] [severity "CRITICAL"] [tag "POLICY/EXT_RESTRICTED"] [hostname "localhost"] [uri "/awstats/domain1.com"] [unique_id "SbVF9sCoAgQAABHQDkgAAAAP"]In /var/logs/apache2/users/domain-error.log
[error] [client 192.168.2.3] File does not exist: /var/www/virtual/kari.com/htdocs/favicon.ico
[error] [client 192.168.2.3] File does not exist: /var/www/virtual/kari.com/htdocs/favicon.ico
kari.com shows the statistics OK and Domain1.com can not be seen ( just error 500).
How can I understand this? why do some domain have problems and other don't?.....Perhaps it is for the mod security in apache ?
Would you help me to understand it ?
Victor
RE: awstats problem - sci2tech - 03-10-2009 04:58 AM
It is a mod_security issue. And somehow it match one role for denying. You should check / correct those rule.
awstats problem - victor531 - 03-10-2009 09:49 AM
Thanks a lot sci2tech, I've just comment the rule and everything is fine
+1 4you
Victor
RE: [ SOLVED ] awstats problem - sci2tech - 03-10-2009 10:15 PM
Glad to help
