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+--- Thread: certain mail not being delivered. (/thread-6465.html)
Pages: 1 2
certain mail not being delivered. - Shayne - 04-20-2009 08:03 PM
Hi
I have some people sending mail to me and I am not getting them. The mail gets bounced with and the messege recieved is something about HELO and DNS MX settings being incorrect.
Even when we try to send to that mail adress it give that error. The mail is from a multirecipient Sender(could that be the problem?).
How do I check or go about fixing this...
Thanks
RE: certain mail not being delivered. - BeNe - 04-20-2009 08:49 PM
Please post your Maillogs.
--> http://www.isp-control.net/documentation/debugging_e-mail_problems
Greez BeNe
RE: certain mail not being delivered. - Shayne - 04-20-2009 09:11 PM
Thanks for the reply
Everything works as it should with regards to http://www.isp-control.net/documentation/debugging_e-mail_problems Except the host command. When I type Host and my ip adress is says Host **.**.**.**.in-addr.arpa. not found: 3(NXDOMAIN)
What causes this.. Sorry im a bit dumb with DNS!
Which mail logs do you need?
Ok when I send a mail this is the mail.log output
Apr 20 13:22:48 wor001 postfix/smtp[11033]: 5027CF21011: to=<jill.cox@capricorn.com.au>, relay=127.0.0.1[127.0.0.1]:10024, delay=8.6, delays=2/0/0/6.6, dsn=2.6.0, status=sent (250 2.6.0 Ok, id=11510-03, from MTA: 250 2.0.0 Ok: queued as CEFCEF21012)
Apr 20 13:22:48 wor001 postfix/qmgr[7341]: 5027CF21011: removed
RE: certain mail not being delivered. - BeNe - 04-20-2009 09:30 PM
This is OK!
And now the entry please if you recieve one.
Greez BeNe
RE: certain mail not being delivered. - Shayne - 04-20-2009 09:48 PM
(04-20-2009 09:30 PM)BeNe Wrote: This is OK!
And now the entry please if you recieve one.
Greez BeNe
Which Entry?? in the mail logs?
RE: certain mail not being delivered. - BeNe - 04-20-2009 09:48 PM
This one:
Quote:The mail gets bounced with and the messege recieved is something about HELO and DNS MX settings being incorrect.
Greez BeNe
RE: certain mail not being delivered. - Shayne - 04-20-2009 09:54 PM
Recipient address rejected: Mail Appeared to be SPAM or forged. Ask your Mail/DNS-Administrator to correct HELO and DNS MX settings or to get removed from DNSBLs(multirecipient mail)
This is what gets returned when they try send to me. When I send mail out it gives no error but it doesn get delivered to the recipient. But this is only for that specific domain capricorn.co.au..
As far as I can see all other mail is working fine!!
RE: certain mail not being delivered. - BeNe - 04-20-2009 10:00 PM
Looks like policy-weight here. Can you please search in the mail.log about THIS Error and post it full here ? I´m sure they use not a FQDN.
Greez BeNe
RE: certain mail not being delivered. - rbtux - 04-20-2009 10:09 PM
yes this is policyd-weight.
Identify the sending server, ask the postmaster to fix his settings and add the server to a temporary whitelist.
If you have a lot of false positives configure policyd-weight to do only dnsbl_checks... This should decrease false positive, but offcourse increases your spam acceptance rate...
RE: certain mail not being delivered. - Shayne - 04-20-2009 10:47 PM
Code:
Apr 20 14:28:50 wor001 postfix/smtpd[12507]: NOQUEUE: reject: RCPT from unknown[80.31.247.99]: 504 5.5.2 <yy-10fc349182d9>: Helo command rejected: need fully-qualified hostname; from=<lo@wag-online.co.za> to=<sales@wag-online.co.za> proto=SMTP helo=<yy-10fc349182d9>
Apr 20 14:28:52 wor001 postfix/smtpd[12507]: lost connection after RCPT from unknown[80.31.247.99]
Apr 20 14:28:52 wor001 postfix/smtpd[12507]: disconnect from unknown[80.31.247.99]
Apr 20 14:28:58 wor001 postfix/policyd-weight[14274]: weighted check: NOT_IN_SBL_XBL_SPAMHAUS=-1.5 NOT_IN_SPAMCOP=-1.5 NOT_IN_BL_NJABL=-1.5 DSBL_ORG=SKIP(0) CL_IP_NE_HELO=1.5 CL_SEEMS_DIALUP=3.75 REV_IP_EQ_HELO_DOMAIN=-1.25 (check from: .mnk. - helo: .dsl78.160. - helo-domain: .160.) FROM/MX_MATCHES_NOT_UNVR_HELO(DOMAIN)=5.35; <client=78.160.141.179> <helo=dsl78.160> <from=synonymp7@mnk.com> <to=carlos@motoeuro.co.za>; rate: 4.85
Apr 20 14:28:58 wor001 postfix/policyd-weight[14274]: decided action=550 Mail appeared to be SPAM or forged. Ask your Mail/DNS-Administrator to correct HELO and DNS MX settings or to get removed from DNSBLs; <client=78.160.141.179> <helo=dsl78.160> <from=synonymp7@mnk.com> <to=carlos@motoeuro.co.za>; delay: 29s
Apr 20 14:28:58 wor001 postfix/smtpd[12446]: NOQUEUE: reject: RCPT from unknown[78.160.141.179]: 550 5.7.1 <carlos@motoeuro.co.za>: Recipient address rejected: Mail appeared to be SPAM or forged. Ask your Mail/DNS-Administrator to correct HELO and DNS MX settings or to get removed from DNSBLs; from=<synonymp7@mnk.com> to=<carlos@motoeuro.co.za> proto=ESMTP helo=<dsl78.160>This is all I could find in the mail.log file!!
where do I configure policy weight etc etc!