No Email Reception - Relay Access Denied - Printable Version +- ispCP - Board - Support (http://www.isp-control.net/forum) +-- Forum: ispCP Omega Support Area (/forum-30.html) +--- Forum: Usage (/forum-34.html) +--- Thread: No Email Reception - Relay Access Denied (/thread-6926.html) Pages: 1 2 |
No Email Reception - Relay Access Denied - Mastacheata - 06-10-2009 10:42 AM Hello, my server is set up correctly since several months but as I didn't use E-Mail on that specific server I haven't noticed that it wasn't working. I can't receive any email from outside. It's all being rejected by postfix without giving me a true reason. In the Delivery Failure Notification Mail it says: Code: Diagnostic code: smtp;554 5.7.1 <is-a-catch-all@thematrix-reloaded.de>: Relay access denied Code: Jun 10 02:01:30 xenzilla postfix/smtpd[9362]: NOQUEUE: reject: RCPT from mta-1.ms.rz.RWTH-Aachen.DE[134.130.7.72]: 554 5.7.1 <is-a-catch-all@thematrix-reloaded.de>: Relay access denied; from=<my.name@rwth-aachen.de> to=<is-a-catch-all@thematrix-reloaded.de> proto=ESMTP helo=<mta-1.ms.rz.rwth-aachen.de> That's way too general to get any good info out of it. All I found in the Internet and especially in this forum was related to SENDING mail and problems with the Allowed Hosts in postfix main.cf resp. /etc/hosts. But I've double if not triple checked those problems. main.cf Code: # mail.log (restarted postfix, sent 1 mail and then cut out that part of the logfile) Code: Jun 10 02:34:06 xenzilla postfix/master[9598]: daemon started -- version 2.5.5, configuration /etc/postfix I censored the mail adresses a bit but on the thematrix-reloaded.de domain everything in front of the @ has to work. RE: No Email Reception - Relay Access Denied - kilburn - 06-10-2009 03:45 PM "Relay access denied" is quite a strong reason, and it should indicate that the domain "thematrix-reloaded.de" is not listed in /etc/postfix/ispcp/domains, can you check this? Now, the panel should add the corresponding domain automatically whenever you add the first mail for a domain. Did you use a "catchall"? Try creating a normal mail... RE: No Email Reception - Relay Access Denied - Mastacheata - 06-10-2009 10:59 PM (06-10-2009 03:45 PM)kilburn Wrote: "Relay access denied" is quite a strong reason, and it should indicate that the domain "thematrix-reloaded.de" is not listed in /etc/postfix/ispcp/domains, can you check this? Damn i missed that file just checked the mailboxes file there yesterday. ISPCP seems not to create that entries since abi2006gat.de and thematrix-reloaded.de are alias domains. I just tried to reproduce that case with some test domains. All with the same result: Subdomains and "Main" Domains get an entry in the domains file at the time they are created (no e-mail accounts created or even no mail accounts allowed). If you create an Alias Domain there won't be an entry for that domain in the file. I suppose this is a bug and not a feature is it? RE: No Email Reception - Relay Access Denied - kilburn - 06-10-2009 11:11 PM Have you "activated" the aliases? (Switch to the reseller account, then choose "User Admin" on top and "Domain Alias" on the left menu). I suspect this is the problem RE: No Email Reception - Relay Access Denied - Mastacheata - 06-10-2009 11:24 PM Yes the aliases are all activated, status ok and working except from email. Good idea but not the root of the problem. By the way: Someone should've told me I had to regenerate my domains.db (postmap /etc/postfix/ispcp/domains) since I forgot to do so and was wondering why it still didn't work. RE: No Email Reception - Relay Access Denied - kilburn - 06-11-2009 12:09 AM Okay, at this point I'm quite sure you've hit a bug. Can you open a ticket, including your problem description (alias domains not added to /etc/postfix/ispcp/domains) and some debug information please? It would be great if you can provide: 1. OS/Distro and version of your server 2. Ispcp version (any patches or modifications?) 3. Enable debug mode in /etc/ispcp/ispcp.conf and add a domain alias (activate it also). Then attach the corresponding /var/log/ispcp/ispcp-als-mngr.{stdout,stderr} files Thanks RE: No Email Reception - Relay Access Denied - Mastacheata - 06-11-2009 01:30 AM Quote:1. OS/Distro and version of your serverDebian Lenny 5.0 Kernel 2.6.26-1-686 running on KVM Quote:2. Ispcp version (any patches or modifications?)ispCP 1.0.0 OMEGA build: 20090225 Codename: Priamos Quote:3. Enable debug mode in /etc/ispcp/ispcp.conf and add a domain alias (activate it also). Then attach the corresponding /var/log/ispcp/ispcp-als-mngr.{stdout,stderr} files stderr is empty everything else should be done any minute (I'm writing the ticket at the moment) Here we go Ticket #1862 The log only says that the domains.db is updated but not where or if the domains plaintext file is updated at all. RE: No Email Reception - Relay Access Denied - soxin - 07-09-2009 05:49 AM Hello, i have the same problem at my debian lenny root server. I can't send mails .."Relay access denied" ... Have you now find any solutions? Thanks RE: No Email Reception - Relay Access Denied - kilburn - 07-09-2009 04:50 PM You do have the same error, but under different circumstances. Notice that he was getting it when RECEIVING mails, and you are getting it when SENDING mails. This is quite different, and means that either (1) you didn't configure your mail client to use user and pass when sending or (2) the server isn't performing this authorization step correctly. Please provide relevant postfix logs where a delivery attempt is made so we can discover which of these two situations you are facing. RE: No Email Reception - Relay Access Denied - multimatica - 03-24-2010 09:04 PM Hello, i have the same problem - server ubuntu server lts 8.04.3 I can't recevied mails .."Relay access denied" ... It's is the same, the domain (not alias), isn't listed on /etc/postfix/ispcp/domains I think this bug happend when deactivated an user and reactivated later. I do this many times and never happend... Thanks |