[SOLVED] Can't receive messages

[SOLVED] Can't receive messages - Printable Version

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[SOLVED] Can't receive messages - Lumio - 08-09-2009 06:29 AM

Hi,

I created a new user for the main-domain. I added a new mailbox and I can use it over IMAP (I didn't test POP right now). But when I try to send a message to that email address, I get the following error-message:

Quote:An error occurred while sending mail. The mail server responded: 5.1.1 <admin@citrovider.net>: Recipient address rejected: User unknown in virtual mailbox table. Please check the message recipient admin@citrovider.net and try again.

Maybe somebody can help me.

greetings.

RE: Can't receive messages - joximu - 08-09-2009 06:34 AM

Are you sure, the message is generated by your ispcp server?

I tried to send you something - I'll try again in some minutes, because greylisting is active and I have to wait some time.

/J

Upd: check your mailbox - I think you sent the mail to another server...

RE: Can't receive messages - Lumio - 08-09-2009 06:48 AM

No, the message came from Thunderbird.
I can't find any problems in mail.log.

I also checked my mailbox on Thunderbird and with Webmail.

//edit: if you want to try again, it won't work, because I shut down the server Smile

//edit2: I already looked in the database yesterday and I can see that new user.

RE: Can't receive messages - Lumio - 08-10-2009 02:20 AM

So, I reinstalled the system (because it's just for testing).
I changed the hostname to citrovider. When I got asked for the hostname again, I chose citrovider.citrovider.net (hostname . domain).

When I try to send a message again, same error.
SquirrelMail gives (on another server) gives me a similar error-message

Quote:Requested action not taken: mailbox unavailable
550 5.1.1 <admin@citrovider.net>: Recipient address rejected: User unknown in virtual mailbox table

Maybe it's because of that?

RE: Can't receive messages - BeNe - 08-10-2009 06:40 PM

The User exist on this System?
Please check your mail.log /err /info for mor info!

Greez BeNe

RE: Can't receive messages - Lumio - 08-11-2009 03:33 AM

Hi BeNe, I checked mail.log... nothing...

and which user? you mean the mail-account? I just got emails from my ispcp, but I can't receive from other servers. Only from localhost.

//edit: wtf? I can receive mails from GMX... let's try GMail... nothing, but also no error-message...
//edit2: I also received it from gmail... but I don't understand, why it doesn't work from my other server. Why do I get that error-message?

Does anybody know how to communicate with SMTP and send a message?

RE: Can't receive messages - BeNe - 08-11-2009 04:07 AM

You mean such a small HowTo?
--> http://www.yuki-onna.co.uk/email/smtp.html

Greez BeNe

RE: Can't receive messages - Lumio - 08-11-2009 04:12 AM

yep, thx Smile

When I try to say

Code:

RCPT TO: admin@citrovider.net

I get that error message above.

RE: Can't receive messages - BeNe - 08-11-2009 04:56 AM

Sure that the DNS is correct and that this is the IP of your Server ?

Code:

bene@bene:~> ping citrovider.net

PING citrovider.net (90.146.174.186) 56(84) bytes of data.

^C

--- citrovider.net ping statistics ---

7 packets transmitted, 0 received, 100% packet loss, time 6016ms

Greez BeNe

RE: Can't receive messages - Lumio - 08-11-2009 05:10 AM

jep... I checked it several minutes again, nothing changed Wink

If you try to get to http://90.146.174.186 you come to the ispcp-login

I think the problem comes from citrosaft.com [85.125.39.37].

//edit: ok, my mistake...
The server I sent the message from, uses also @citrovider.net for only one mail-account: info [at] citrov...

thanks to the support-team and dev-team of ispCP.