SASL Authentication - lost connection after EHLO

[pstanbra]

I'm experiencing issues with sending out mail.
Sending out mail through outlook works fine.

I've a debian box with OTRS installed set up to send mail via SMTP.
Before anyone says "well it must be OTRS" - I've double checked the username and password for SMTP and it is the same.

Also the issue is happening on another system.


When I send an email , I look at the log and see a disconnect after EHLO.

Quote:Sep 1 18:54:20 web1 postfix/smtpd[15916]: lost connection after EHLO from blabla.cable.virginmedia.com[my ip]
Sep 1 18:54:20 web1 postfix/smtpd[15916]: disconnect from blabla.croy.cable.virginmedia.com[my ip]

If I turn on Level2 logging , I see this:

Quote:Sep 1 18:54:20 web1 postfix/smtpd[15916]: > blabla.virginmedia.com[MYIP]: 220 mail.myhostname ESMTP myhostnameMail Server
Sep 1 18:54:20 web1 postfix/smtpd[15916]: xsasl_cyrus_server_create: SASL service=smtp, realm=(null)
Sep 1 18:54:20 web1 postfix/smtpd[15916]: name_mask: noanonymous
Sep 1 18:54:20 web1 postfix/smtpd[15916]: watchdog_pat: 0xb7d0efa0
Sep 1 18:54:20 web1 postfix/smtpd[15916]: < bla.virginmedia.com[MYip]: EHLO myhostname.co.uk
Sep 1 18:54:20 web1 postfix/smtpd[15916]: > bla.virginmedia.com[MYip]: 250-mail.myhostname
Sep 1 18:54:20 web1 postfix/smtpd[15916]: > blabLA.virginmedia.com[MYip]: 250-PIPELINING
Sep 1 18:54:20 web1 postfix/smtpd[15916]: > blabLA.virginmedia.com[MYip]: 250-SIZE
Sep 1 18:54:20 web1 postfix/smtpd[15916]: > blabLA.virginmedia.com[MYip]: 250-VRFY
Sep 1 18:54:20 web1 postfix/smtpd[15916]: > blabLA.virginmedia.com[MYip]: 250-ETRN
Sep 1 18:54:20 web1 postfix/smtpd[15916]: >blabLA.virginmedia.com[MYip]: 250-AUTH PLAIN LOGIN CRAM-MD5 DIGEST-MD5 NTLM
Sep 1 18:54:20 web1 postfix/smtpd[15916]: match_list_match: blabLA.cable.virginmedia.com: no match
Sep 1 18:54:20 web1 postfix/smtpd[15916]: match_list_match: myIP: no match
Sep 1 18:54:20 web1 postfix/smtpd[15916]: >blabLA.virginmedia.com[MYip]: 250-AUTH=PLAIN LOGIN CRAM-MD5 DIGEST-MD5 NTLM
Sep 1 18:54:20 web1 postfix/smtpd[15916]: > blabLA.virginmedia.com[MYip]: 250-ENHANCEDSTATUSCODES
Sep 1 18:54:20 web1 postfix/smtpd[15916]: > blabLA.virginmedia.com[MYip]: 250-8BITMIME
Sep 1 18:54:20 web1 postfix/smtpd[15916]: > blabLAvirginmedia.com[MYip]: 250 DSN
Sep 1 18:54:20 web1 postfix/smtpd[15916]: watchdog_pat: 0xb7d0efa0
Sep 1 18:54:20 web1 postfix/smtpd[15916]: smtp_get: EOF
Sep 1 18:54:20 web1 postfix/smtpd[15916]: match_hostname: bla.virginmedia.com ~? 127.0.0.1/32
Sep 1 18:54:20 web1 postfix/smtpd[15916]: match_hostaddr: myip ~? 127.0.0.1/32
Sep 1 18:54:20 web1 postfix/smtpd[15916]: match_hostname: blabla.cable.virginmedia.com ~? myip/32
Sep 1 18:54:20 web1 postfix/smtpd[15916]: match_hostaddr: myip2 ~? myIP/32
Sep 1 18:54:20 web1 postfix/smtpd[15916]: match_list_match: blabla.cable.virginmedia.com: no match
Sep 1 18:54:20 web1 postfix/smtpd[15916]: match_list_match: myip: no match
Sep 1 18:54:20 web1 postfix/smtpd[15916]: send attr request = disconnect
Sep 1 18:54:20 web1 postfix/smtpd[15916]: send attr ident = smtp:myIP
Sep 1 18:54:20 web1 postfix/smtpd[15916]: private/anvil: wanted attribute: status
Sep 1 18:54:20 web1 postfix/smtpd[15916]: input attribute name: status
Sep 1 18:54:20 web1 postfix/smtpd[15916]: input attribute value: 0
Sep 1 18:54:20 web1 postfix/smtpd[15916]: private/anvil: wanted attribute: (list terminator)
Sep 1 18:54:20 web1 postfix/smtpd[15916]: input attribute name: (end)
Sep 1 18:54:20 web1 postfix/smtpd[15916]: lost connection after EHLO from blabla1.croy.cable.virginmedia.com[my ip]
Sep 1 18:54:20 w

HELP - I'm going round in circles..PLeaseeee!


Also - on my sending (debian box) (OTRS) it reports
SMTP authentication failed: