Ticket #2303 (assigned enhancement)
Possibility to downgrade Resellers / Clients
| Reported by: | benedikt | Owned by: | Shin |
|---|---|---|---|
| Priority: | feature | Milestone: | ispCP ω 1.1.0 |
| Component: | Frontend (GUI) | Version: | ispCP ω 1.0.4 |
| Severity: | Easy | Keywords: | |
| Cc: |
Description
Actually you get an error if you want to lower the limit of a reseller or client to a value smaller than the used one.
There should be an possibility to downgrade a client's / reseller's maximum of allowed entities. This could be implemented by a soft limit, limiting only for new entities added.
Example:
Client A has 15 Mailboxes in use and a limit of 20 Mailboxes. A's reseller R set's A's Mailbox value to 10. Now A cannot add new Mailboxes. If A deletes a Mailbox, he cannot add a new one, too until he gets below the new limit of 10.
Change History
comment:2 Changed 18 months ago by aseques
I would also add an option when a customer wants to upgrade their current hosting plan. Example:
.-Customer A has a hosting plan with 5G traffic limit.
.-He exceedes this limit, usually spending about 8G
.-He wants to upgrade to the next plan, a 10G plan
.-He won't be able to buy the next plan because some months ago, he uploaded a file too big and spent 15G
I believe that there should be an option to do this upgrade, by warning him that is passing the limit but allowing to upgrade. (you can bill the excess later, or use cband if you prefer)


