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domain wont delete ? - Printable Version

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domain wont delete ? - jacksparrow - 05-01-2011 09:49 PM

[attachment=1628][attachment=1629]i deleted a domain in the admin pannel
but somehow it got stuck
now i cannot add this domain because of the text domain already excist
but i can not acces the domain because the domain does not excist Sad

so shoot me i dont understand this
is there a way to force the domain to be deleted ?
is there a way to delete this manual from the database/program ?


RE: domain wont delete ? - aseques - 05-02-2011 09:06 PM

(05-01-2011 09:49 PM)jacksparrow Wrote:  i deleted a domain in the admin pannel
but somehow it got stuck
now i cannot add this domain because of the text domain already excist
but i can not acces the domain because the domain does not excist Sad

so shoot me i dont understand this
is there a way to force the domain to be deleted ?
is there a way to delete this manual from the database/program ?

That's probably a problem in the database. You can see more information on the ssh console.
Try to do this from ssh console /var/www/ispcp/engine/ispcp-rqst-mngr
More information on debugging here (http://isp-control.net/documentation/enable_debug_in_ispcp)

Also, if you connect as the database admin and look in the 'domain' table, you'll see if the problem is in any weird status.


RE: domain wont delete ? - skyhost - 05-16-2011 04:01 AM

(05-02-2011 09:06 PM)aseques Wrote:  That's probably a problem in the database. You can see more information on the ssh console.
Try to do this from ssh console /var/www/ispcp/engine/ispcp-rqst-mngr
More information on debugging here (http://isp-control.net/documentation/enable_debug_in_ispcp)

Also, if you connect as the database admin and look in the 'domain' table, you'll see if the problem is in any weird status.

hello Aseques,
I have the same problem too,

Debug Log:

Code:
deb:~# /var/www/ispcp/engine/ispcp-rqst-mngr
DEBUG: push_el() sub_name: mngr_start_up(), msg: Starting...
DEBUG: push_el() sub_name: lock_system(), msg: Starting...
DEBUG: push_el() sub_name: lock_system(), msg: Ending...
DEBUG: push_el() sub_name: del_file(), msg: Starting...
DEBUG: push_el() sub_name: del_file(), msg: Ending...
DEBUG: push_el() sub_name: mngr_start_up(), msg: Ending...
DEBUG: push_el() sub_name: mngr_engine(), msg: Starting...
DEBUG: push_el() sub_name: doSQL(), msg: Starting...
DEBUG: push_el() sub_name: doSQL(), msg: Ending...
DEBUG: push_el() sub_name: doSQL(), msg: Starting...
DEBUG: push_el() sub_name: doSQL(), msg: Ending...
DEBUG: push_el() sub_name: doSQL(), msg: Starting...
DEBUG: push_el() sub_name: doSQL(), msg: Ending...
DEBUG: push_el() sub_name: mngr_engine(), msg: processing 174, live, delete.
DEBUG: push_el() sub_name: sys_command(), msg: Starting...
DEBUG: push_el() sub_name: sys_command(), msg: ERROR: External command '/var/www                                                                             /ispcp/engine/ispcp-sub-mngr 174 1>/var/log/ispcp/ispcp-sub-mngr.stdout 2>/var/l                                                                             og/ispcp/ispcp-sub-mngr.stderr' returned '255' status !
DEBUG: pop_el() sub_name: sys_command(), msg: ERROR: External command '/var/www/                                                                             ispcp/engine/ispcp-sub-mngr 174 1>/var/log/ispcp/ispcp-sub-mngr.stdout 2>/var/lo                                                                             g/ispcp/ispcp-sub-mngr.stderr' returned '255' status !
DEBUG: pop_el() sub_name: sys_command(), msg: Starting...
DEBUG: pop_el() sub_name: mngr_engine(), msg: processing 174, live, delete.
DEBUG: pop_el() sub_name: doSQL(), msg: Ending...
DEBUG: pop_el() sub_name: doSQL(), msg: Starting...
DEBUG: pop_el() sub_name: doSQL(), msg: Ending...
DEBUG: pop_el() sub_name: doSQL(), msg: Starting...
DEBUG: pop_el() sub_name: doSQL(), msg: Ending...
DEBUG: pop_el() sub_name: doSQL(), msg: Starting...
DEBUG: pop_el() sub_name: mngr_engine(), msg: Starting...
DEBUG: pop_el() sub_name: mngr_start_up(), msg: Ending...
DEBUG: pop_el() sub_name: del_file(), msg: Ending...
DEBUG: pop_el() sub_name: del_file(), msg: Starting...
DEBUG: pop_el() sub_name: lock_system(), msg: Ending...
DEBUG: pop_el() sub_name: lock_system(), msg: Starting...
DEBUG: pop_el() sub_name: mngr_start_up(), msg: Starting...
DEBUG: pop_el() sub_name: get_conf(), msg: Ending...
DEBUG: pop_el() sub_name: setup_main_vars(), msg: Ending...
DEBUG: pop_el() sub_name: decrypt_db_password(), msg: Ending...
DEBUG: pop_el() sub_name: decrypt_db_password(), msg: Starting...
DEBUG: pop_el() sub_name: setup_main_vars(), msg: Starting...
DEBUG: pop_el() sub_name: get_file(), msg: Ending...
DEBUG: pop_el() sub_name: get_file(), msg: Starting...
DEBUG: pop_el() sub_name: get_conf(), msg: Starting...
DEBUG: pop_el() Empty 'EL' Stack !
DEBUG: push_el() sub_name: mngr_shut_down(), msg: Starting...
DEBUG: push_el() sub_name: mngr_shut_down(), msg: Ending...

сan You help me? Sad


RE: domain wont delete ? - jacksparrow - 05-23-2011 09:11 AM

(05-02-2011 09:06 PM)aseques Wrote:  
(05-01-2011 09:49 PM)jacksparrow Wrote:  i deleted a domain in the admin pannel
but somehow it got stuck
now i cannot add this domain because of the text domain already excist
but i can not acces the domain because the domain does not excist Sad

so shoot me i dont understand this
is there a way to force the domain to be deleted ?
is there a way to delete this manual from the database/program ?

That's probably a problem in the database. You can see more information on the ssh console.
Try to do this from ssh console /var/www/ispcp/engine/ispcp-rqst-mngr
More information on debugging here (http://isp-control.net/documentation/enable_debug_in_ispcp)

Also, if you connect as the database admin and look in the 'domain' table, you'll see if the problem is in any weird status.

thnx for the reply
i am a litle bit late but holidays etc etc etc

this does not fix anything and the problem is still here
so how can i loose this domain in the admin thats the question Sad

or how do i login the database so i can delete it from there
or what ever as long as the domain is deleted and i can add it again


RE: domain wont delete ? - jacksparrow - 05-27-2011 06:50 AM

i see its holiday time because there is no one home ?
please can some one help out with this problem


RE: domain wont delete ? - aseques - 05-27-2011 06:31 PM

[/quote]
Quote:
Code:
DEBUG: push_el() sub_name: mngr_engine(), msg: processing 174, live, delete.
DEBUG: push_el() sub_name: sys_command(), msg: Starting...
DEBUG: push_el() sub_name: sys_command(), msg: ERROR: External command '/var/www                                                                             /ispcp/engine/ispcp-sub-mngr 174 1>/var/log/ispcp/ispcp-sub-mngr.stdout 2>/var/l                                                                             og/ispcp/ispcp-sub-mngr.stderr' returned '255' status !
DEBUG: pop_el() sub_name: sys_command(), msg: ERROR: External command '/var/www/                                                                             ispcp/engine/ispcp-sub-mngr 174 1>/var/log/ispcp/ispcp-sub-mngr.stdout 2>/var/lo                                                                             g/ispcp/ispcp-sub-mngr.stderr' returned '255' status !
DEBUG: pop_el() sub_name: sys_command(), msg: Starting...
DEBUG: pop_el() sub_name: mngr_engine(), msg: processing 174, live, delete.

сan You help me? Sad
Did you try to run the command that is failing directly from the command line?
"/var/www/ispcp/engine/ispcp-sub-mngr 174"

Paste the output of the command here
(05-23-2011 09:11 AM)jacksparrow Wrote:  
(05-02-2011 09:06 PM)aseques Wrote:  
(05-01-2011 09:49 PM)jacksparrow Wrote:  i deleted a domain in the admin pannel
but somehow it got stuck
now i cannot add this domain because of the text domain already excist
but i can not acces the domain because the domain does not excist Sad

so shoot me i dont understand this
is there a way to force the domain to be deleted ?
is there a way to delete this manual from the database/program ?

That's probably a problem in the database. You can see more information on the ssh console.
Try to do this from ssh console /var/www/ispcp/engine/ispcp-rqst-mngr
More information on debugging here (http://isp-control.net/documentation/enable_debug_in_ispcp)

Also, if you connect as the database admin and look in the 'domain' table, you'll see if the problem is in any weird status.

thnx for the reply
i am a litle bit late but holidays etc etc etc

this does not fix anything and the problem is still here
so how can i loose this domain in the admin thats the question Sad

or how do i login the database so i can delete it from there
or what ever as long as the domain is deleted and i can add it again
After enabling the debug and launching /var/www/ispcp/engine/ispcp-rqst-mngr there must be some output. You didn't post anything, how do you expect that someone can help you? Please, paste the output and we'll see..


RE: domain wont delete ? - jacksparrow - 05-28-2011 08:58 AM

thnx for the reply
this is the data i get when i enter the command
/var/www/ispcp/engine/ispcp-rqst-mngr
i hope some one can help me out with this


Code:
/var/www/ispcp/engine/ispcp-rqst-mngr
[DEBUG] push_el() sub_name: mngr_start_up(), msg: Starting...
[DEBUG] push_el() sub_name: lock_system(), msg: Starting...
[DEBUG] push_el() sub_name: lock_system(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_start_up(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine(), msg: Starting...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Starting...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: processing type dmn.
[DEBUG] push_el() sub_name: doHashSQL(), msg: Starting...
[DEBUG] push_el() sub_name: doHashSQL(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Starting...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: processing type sub.
[DEBUG] push_el() sub_name: doHashSQL(), msg: Starting...
[DEBUG] push_el() sub_name: doHashSQL(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Starting...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: processing type als.
[DEBUG] push_el() sub_name: doHashSQL(), msg: Starting...
[DEBUG] push_el() sub_name: doHashSQL(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Starting...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: processing type alssub.
[DEBUG] push_el() sub_name: doHashSQL(), msg: Starting...
[DEBUG] push_el() sub_name: doHashSQL(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Starting...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: processing type mbox.
[DEBUG] push_el() sub_name: doHashSQL(), msg: Starting...
[DEBUG] push_el() sub_name: doHashSQL(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Starting...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: processing type htusers.
[DEBUG] push_el() sub_name: doHashSQL(), msg: Starting...
[DEBUG] push_el() sub_name: doHashSQL(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Starting...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: processing type htgroups            .
[DEBUG] push_el() sub_name: doHashSQL(), msg: Starting...
[DEBUG] push_el() sub_name: doHashSQL(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Starting...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: processing type htaccess            .
[DEBUG] push_el() sub_name: doHashSQL(), msg: Starting...
[DEBUG] push_el() sub_name: doHashSQL(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Starting...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: processing type alssub.
[DEBUG] push_el() sub_name: doHashSQL(), msg: Starting...
[DEBUG] push_el() sub_name: doHashSQL(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Starting...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: processing type sub.
[DEBUG] push_el() sub_name: doHashSQL(), msg: Starting...
[DEBUG] push_el() sub_name: doHashSQL(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Starting...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: processing type als.
[DEBUG] push_el() sub_name: doHashSQL(), msg: Starting...
[DEBUG] push_el() sub_name: doHashSQL(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Starting...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: processing type dmn.
[DEBUG] push_el() sub_name: doHashSQL(), msg: Starting...
[DEBUG] push_el() sub_name: doHashSQL(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Ending...
[DEBUG] push_el() sub_name: doHashSQL(), msg: Starting...
[DEBUG] push_el() sub_name: doHashSQL(), msg: Ending...
[DEBUG] push_el() sub_name: doHashSQL(), msg: Starting...
[DEBUG] push_el() sub_name: doHashSQL(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine(), msg: domain count: 0 || subdomain cou            nt: 0 || aliasses count: 0 || email count: 0 || subdomain aliasses count: 0
[DEBUG] push_el() sub_name: mngr_engine(), msg: Not restarting servers...
[DEBUG] push_el() sub_name: mngr_engine(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_shut_down(), msg: Starting...
[DEBUG] push_el() sub_name: mngr_shut_down(), msg: Ending...



RE: domain wont delete ? - aseques - 05-30-2011 07:04 PM

(05-28-2011 08:58 AM)jacksparrow Wrote:  thnx for the reply
this is the data i get when i enter the command
/var/www/ispcp/engine/ispcp-rqst-mngr
i hope some one can help me out with this

Code:
/var/www/ispcp/engine/ispcp-rqst-mngr
[DEBUG] push_el() sub_name: mngr_start_up(), msg: Starting...
[DEBUG] push_el() sub_name: lock_system(), msg: Starting...
[DEBUG] push_el() sub_name: lock_system(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_start_up(), msg: Ending...
...
There are no errors, in this output, the domain is not scheduled to be deleted. Try to set the value for domain_status in the table domain to 'change' then run ispcp-rqst-mngr
That should fix the domain status so you can delete it from the control panel. If that doesn't work, paste the output or ispcp-rqst-mngr


RE: domain wont delete ? - jacksparrow - 05-30-2011 07:34 PM

(05-30-2011 07:04 PM)aseques Wrote:  
(05-28-2011 08:58 AM)jacksparrow Wrote:  thnx for the reply
this is the data i get when i enter the command
/var/www/ispcp/engine/ispcp-rqst-mngr
i hope some one can help me out with this

Code:
/var/www/ispcp/engine/ispcp-rqst-mngr
[DEBUG] push_el() sub_name: mngr_start_up(), msg: Starting...
[DEBUG] push_el() sub_name: lock_system(), msg: Starting...
[DEBUG] push_el() sub_name: lock_system(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_start_up(), msg: Ending...
...
There are no errors, in this output, the domain is not scheduled to be deleted. Try to set the value for domain_status in the table domain to 'change' then run ispcp-rqst-mngr
That should fix the domain status so you can delete it from the control panel. If that doesn't work, paste the output or ispcp-rqst-mngr


thnx
can you be more specific on how to do this
and on what to be inserted


RE: domain wont delete ? - aseques - 05-30-2011 09:53 PM

Open the phmyadmin ispcp database:
On table domain look for the domain with problems, change the value of the field domain_status into 'change' (probably it's currently set to ok).
Ther run ispcp-rqst-mngr