Error 500! /reseller/rau3.php | when trying to add user

[adamsilzell]

Using Debian etch and ispcp-omega-1.0.0-rc3 i get a screen saying

ERROR 500!
/reseller/rau3.php
internal server error

Anyone got any idea where i start to fix this? i cant find any leads anyhere else

Thanks in advance!

-Adam Silzell

[gOOvER]

1. Did you try the search? I belive you will find something about it!

2. We can't read your mind! You have to tell us a little bit more, then only: i get Error 500

[rbtux]

Please post apache error logs...

[adamsilzell]

Here are the kinds of error thats my apache2 is putting out.

[Tue Feb 19 16:30:47 2008] [error] [client 72.171.0.147] File does not exist: /var/www/ispcp/gui/rau3.php, referer: http://si
lzell.com/reseller/rau2.php
[Tue Feb 19 16:31:58 2008] [error] [client 72.171.0.147] FastCGI: comm with server "/var/www/fcgi/master/php5-fcgi-starter" a
borted: idle timeout (30 sec), referer: http://silzell.com/reseller/rau3.php
[Tue Feb 19 16:31:58 2008] [error] [client 72.171.0.147] FastCGI: incomplete headers (0 bytes) received from server "/var/www
/fcgi/master/php5-fcgi-starter", referer: http://silzell.com/reseller/rau3.php
[Tue Feb 19 19:09:02 2008] [error] [client 98.172.115.10] FastCGI: comm with server "/var/www/fcgi/master/php5-fcgi-starter"
aborted: idle timeout (30 sec), referer: http://silzell.com/reseller/rau3.php
[Tue Feb 19 19:09:02 2008] [error] [client 98.172.115.10] FastCGI: incomplete headers (0 bytes) received from server "/var/ww
w/fcgi/master/php5-fcgi-starter", referer: http://silzell.com/reseller/rau3.php
[Thu Feb 21 12:07:42 2008] [error] [client 67.142.130.45] File does not exist: /var/www/ispcp/gui/themes/omega_original/image
s/login/content_line.gif, referer: http://silzell.com/
[Thu Feb 21 12:07:42 2008] [error] [client 67.142.130.45] File does not exist: /var/www/ispcp/gui/images, referer: http://sil
zell.com/
[Thu Feb 21 12:07:42 2008] [error] [client 67.142.130.45] File does not exist: /var/www/ispcp/gui/images, referer: http://sil
zell.com/
[Thu Feb 21 12:07:42 2008] [error] [client 67.142.130.45] File does not exist: /var/www/ispcp/gui/images, referer: http://sil
zell.com/
[Thu Feb 21 12:07:42 2008] [error] [client 67.142.130.45] File does not exist: /var/www/ispcp/gui/images, referer: http://sil
zell.com/
[Thu Feb 21 12:07:42 2008] [error] [client 67.142.130.45] File does not exist: /var/www/ispcp/gui/images, referer: http://sil
zell.com/
[Thu Feb 21 12:08:42 2008] [error] [client 67.142.130.45] FastCGI: comm with server "/var/www/fcgi/master/php5-fcgi-starter"
aborted: idle timeout (30 sec)
[Thu Feb 21 12:08:42 2008] [error] [client 67.142.130.45] FastCGI: incomplete headers (0 bytes) received from server "/var/ww
w/fcgi/master/php5-fcgi-starter"
[Thu Feb 21 12:11:27 2008] [error] [client 67.142.130.45] FastCGI: comm with server "/var/www/fcgi/master/php5-fcgi-starte

Does this help at all?

[Becks]

I have the same problem :/ and have not found any solution

[adamsilzell]

Well let me know if you find anything out :o(

[joximu]

please read in the logfiles. There are more. Maybe suexec.log. There are lots of people who don't have this problem so you have to tell, what's the difference on your server.

Ah? you don't know anything about other peoples server? Well, we don't know anything about your server!

[Kika]

This is not a php error, this caused by a loop, see the "ps -ax" again and again. You will see that the system try to create the default e-mail addresses again and again (same process with other pid). And you can see this in the ispCP too when you click to the domain's email addresses.

[RatS]

never seen this error... how to recreate?

[Kika]

i saw this error in the nightly build 2008-02-28

I create a new user and i give this error. What i saw in the ispcp:
- the domain was created
- default e-mails (postmaster, abuse, ) entry was created (status is waiting for...)
- the queue manager call the creator script again and again but the status never will ok