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account status is not ok!
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marceloc Offline
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Post: #1
account status is not ok!
Hi!

This is my first installation.
I have instaled the IspCP 1.0.5 on the Centos 5.4 Server.

I can create users, but I cant't switch to user.

The message is displayed: username's account status is not ok!

Help me please!

Regards,
Marcelo
(This post was last modified: 04-29-2010 05:56 AM by marceloc.)
04-29-2010 05:51 AM
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dcreation Offline
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Post: #2
RE: account status is not ok!
Click "Systemtools" then ISPCP-Debugger and look of there are more informations. If not, you should run the ispcp-rqst-mngr manually and see if there are more informations.
04-29-2010 06:05 AM
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marceloc Offline
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Post: #3
RE: account status is not ok!
Hi,

In the "ISPCP debugger", i have the opcion:

18 Execute requests on the "ispCP Daemon tools"

when i press the button, result:
Daemon returned 250 as status code

Regards!
Marcelo
04-29-2010 01:16 PM
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marceloc Offline
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Post: #4
RE: account status is not ok!
Hi,

I Enable debug in the ispcp.conf and I run the ispcp-rqst-mngr:

DEBUG: push_el() sub_name: mngr_start_up(), msg: Starting...
DEBUG: push_el() sub_name: lock_system(), msg: Starting...
DEBUG: push_el() sub_name: lock_system(), msg: Ending...
DEBUG: push_el() sub_name: del_file(), msg: Starting...
DEBUG: push_el() sub_name: del_file(), msg: Ending...
DEBUG: push_el() sub_name: get_conf(), msg: Starting...
DEBUG: push_el() sub_name: get_file(), msg: Starting...
DEBUG: push_el() sub_name: get_file(), msg: Ending...
DEBUG: push_el() sub_name: setup_main_vars(), msg: Starting...
DEBUG: push_el() sub_name: decrypt_db_password(), msg: Starting...
DEBUG: push_el() sub_name: decrypt_db_password(), msg: Ending...
DEBUG: push_el() sub_name: setup_main_vars(), msg: Ending...
DEBUG: push_el() sub_name: get_conf(), msg: Ending...
DEBUG: push_el() sub_name: doSQL(), msg: Starting...
DEBUG: push_el() sub_name: doSQL(), msg: Ending...
DEBUG: push_el() sub_name: mngr_start_up(), msg: Ending...
DEBUG: push_el() sub_name: mngr_engine(), msg: Starting...
DEBUG: push_el() sub_name: doSQL(), msg: Starting...
DEBUG: push_el() sub_name: doSQL(), msg: Ending...
DEBUG: push_el() sub_name: mngr_engine(), msg: processing 1, emott.net, toadd.
DEBUG: push_el() sub_name: sys_command(), msg: Starting...
DEBUG: push_el() sub_name: sys_command(), msg: ERROR: External command '/var/www/ispcp/engine/ispcp-dmn-mngr 1 1>/var/log/ispcp/ispcp-dmn-mngr.stdout 2>/var/log/ispcp/ispcp-dmn-mngr.stderr' returned '2' status !
DEBUG: pop_el() sub_name: sys_command(), msg: ERROR: External command '/var/www/ispcp/engine/ispcp-dmn-mngr 1 1>/var/log/ispcp/ispcp-dmn-mngr.stdout 2>/var/log/ispcp/ispcp-dmn-mngr.stderr' returned '2' status !
DEBUG: pop_el() sub_name: sys_command(), msg: Starting...
DEBUG: pop_el() sub_name: mngr_engine(), msg: processing 1, emott.net, toadd.
DEBUG: pop_el() sub_name: doSQL(), msg: Ending...
DEBUG: pop_el() sub_name: doSQL(), msg: Starting...
DEBUG: pop_el() sub_name: mngr_engine(), msg: Starting...
DEBUG: pop_el() sub_name: mngr_start_up(), msg: Ending...
DEBUG: pop_el() sub_name: doSQL(), msg: Ending...
DEBUG: pop_el() sub_name: doSQL(), msg: Starting...
DEBUG: pop_el() sub_name: get_conf(), msg: Ending...
DEBUG: pop_el() sub_name: setup_main_vars(), msg: Ending...
DEBUG: pop_el() sub_name: decrypt_db_password(), msg: Ending...
DEBUG: pop_el() sub_name: decrypt_db_password(), msg: Starting...
DEBUG: pop_el() sub_name: setup_main_vars(), msg: Starting...
DEBUG: pop_el() sub_name: get_file(), msg: Ending...
DEBUG: pop_el() sub_name: get_file(), msg: Starting...
DEBUG: pop_el() sub_name: get_conf(), msg: Starting...
DEBUG: pop_el() sub_name: del_file(), msg: Ending...
DEBUG: pop_el() sub_name: del_file(), msg: Starting...
DEBUG: pop_el() sub_name: lock_system(), msg: Ending...
DEBUG: pop_el() sub_name: lock_system(), msg: Starting...
DEBUG: pop_el() sub_name: mngr_start_up(), msg: Starting...
DEBUG: pop_el() sub_name: get_conf(), msg: Ending...
DEBUG: pop_el() sub_name: setup_main_vars(), msg: Ending...
DEBUG: pop_el() sub_name: decrypt_db_password(), msg: Ending...
DEBUG: pop_el() sub_name: decrypt_db_password(), msg: Starting...
DEBUG: pop_el() sub_name: setup_main_vars(), msg: Starting...
DEBUG: pop_el() sub_name: get_file(), msg: Ending...
DEBUG: pop_el() sub_name: get_file(), msg: Starting...
DEBUG: pop_el() sub_name: get_conf(), msg: Starting...
DEBUG: pop_el() Empty 'EL' Stack !
DEBUG: push_el() sub_name: mngr_shut_down(), msg: Starting...
DEBUG: push_el() sub_name: mngr_shut_down(), msg: Ending...

Regards,
Marcelo
04-30-2010 01:55 AM
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RatS Offline
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Post: #5
RE: account status is not ok!
We need the output of /var/log/ispcp/ispcp-dmn-mngr.stderr
04-30-2010 05:03 AM
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marceloc Offline
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Post: #6
RE: account status is not ok!
Hi,

I reinstall IspCP, but the same error persists.

In the "ISPCP debugger", i have the opcion:

6 Execute requests on the "ispCP Daemon tools"

when i press the button, result:
Daemon returned 250 as status code

If I run the ispcp-rqst-mngr:
DEBUG: push_el() sub_name: mngr_start_up(), msg: Starting...
DEBUG: push_el() sub_name: lock_system(), msg: Starting...
DEBUG: push_el() sub_name: lock_system(), msg: Ending...
DEBUG: push_el() sub_name: del_file(), msg: Starting...
DEBUG: push_el() sub_name: del_file(), msg: Ending...
DEBUG: push_el() sub_name: get_conf(), msg: Starting...
DEBUG: push_el() sub_name: get_file(), msg: Starting...
DEBUG: push_el() sub_name: get_file(), msg: Ending...
DEBUG: push_el() sub_name: setup_main_vars(), msg: Starting...
DEBUG: push_el() sub_name: decrypt_db_password(), msg: Starting...
DEBUG: push_el() sub_name: decrypt_db_password(), msg: Ending...
DEBUG: push_el() sub_name: setup_main_vars(), msg: Ending...
DEBUG: push_el() sub_name: get_conf(), msg: Ending...
DEBUG: push_el() sub_name: doSQL(), msg: Starting...
DEBUG: push_el() sub_name: doSQL(), msg: Ending...
DEBUG: push_el() sub_name: mngr_start_up(), msg: Ending...
DEBUG: push_el() sub_name: mngr_engine(), msg: Starting...
DEBUG: push_el() sub_name: doSQL(), msg: Starting...
DEBUG: push_el() sub_name: doSQL(), msg: Ending...
DEBUG: push_el() sub_name: mngr_engine(), msg: processing 1, compucad.com.br, toadd.
DEBUG: push_el() sub_name: sys_command(), msg: Starting...
DEBUG: push_el() sub_name: sys_command(), msg: ERROR: External command '/var/www/ispcp/engine/ispcp-dmn-mngr 1 1>/var/log/ispcp/ispcp-dmn-mngr.stdout 2>/var/log/ispcp/ispcp-dmn-mngr.stderr' returned '2' status !
DEBUG: pop_el() sub_name: sys_command(), msg: ERROR: External command '/var/www/ispcp/engine/ispcp-dmn-mngr 1 1>/var/log/ispcp/ispcp-dmn-mngr.stdout 2>/var/log/ispcp/ispcp-dmn-mngr.stderr' returned '2' status !
DEBUG: pop_el() sub_name: sys_command(), msg: Starting...
DEBUG: pop_el() sub_name: mngr_engine(), msg: processing 1, compucad.com.br, toadd.
DEBUG: pop_el() sub_name: doSQL(), msg: Ending...
DEBUG: pop_el() sub_name: doSQL(), msg: Starting...
DEBUG: pop_el() sub_name: mngr_engine(), msg: Starting...
DEBUG: pop_el() sub_name: mngr_start_up(), msg: Ending...
DEBUG: pop_el() sub_name: doSQL(), msg: Ending...
DEBUG: pop_el() sub_name: doSQL(), msg: Starting...
DEBUG: pop_el() sub_name: get_conf(), msg: Ending...
DEBUG: pop_el() sub_name: setup_main_vars(), msg: Ending...
DEBUG: pop_el() sub_name: decrypt_db_password(), msg: Ending...
DEBUG: pop_el() sub_name: decrypt_db_password(), msg: Starting...
DEBUG: pop_el() sub_name: setup_main_vars(), msg: Starting...
DEBUG: pop_el() sub_name: get_file(), msg: Ending...
DEBUG: pop_el() sub_name: get_file(), msg: Starting...
DEBUG: pop_el() sub_name: get_conf(), msg: Starting...
DEBUG: pop_el() sub_name: del_file(), msg: Ending...
DEBUG: pop_el() sub_name: del_file(), msg: Starting...
DEBUG: pop_el() sub_name: lock_system(), msg: Ending...
DEBUG: pop_el() sub_name: lock_system(), msg: Starting...
DEBUG: pop_el() sub_name: mngr_start_up(), msg: Starting...
DEBUG: pop_el() sub_name: get_conf(), msg: Ending...
DEBUG: pop_el() sub_name: setup_main_vars(), msg: Ending...
DEBUG: pop_el() sub_name: decrypt_db_password(), msg: Ending...
DEBUG: pop_el() sub_name: decrypt_db_password(), msg: Starting...
DEBUG: pop_el() sub_name: setup_main_vars(), msg: Starting...
DEBUG: pop_el() sub_name: get_file(), msg: Ending...
DEBUG: pop_el() sub_name: get_file(), msg: Starting...
DEBUG: pop_el() sub_name: get_conf(), msg: Starting...
DEBUG: pop_el() Empty 'EL' Stack !
DEBUG: push_el() sub_name: mngr_shut_down(), msg: Starting...
DEBUG: push_el() sub_name: mngr_shut_down(), msg: Ending...



The output file of /var/log/ispcp/ispcp-dmn-mngr.stderr:

Can't locate Net/LibIDN.pm in @INC (@INC contains: /var/www/ispcp/engine/ /usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/site_per$
BEGIN failed--compilation aborted at /var/www/ispcp/engine/ispcp-dmn-mngr line 45.

Regards,
Marcelo
05-02-2010 10:44 AM
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marceloc Offline
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Post: #7
[SOLVED ] RE: account status is not ok!
Hi,

I guess solved the trouble.

I install Net Libidn.

"yum install perl-Net-LibIDN"

Thanks for help.

Regards,
Marcelo
05-03-2010 11:18 PM
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HoffmannMich Offline
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Post: #8
RE: account status is not ok!
Hi,

I have some kind of the same problem.

sys_command() | ERROR: External command '/bin/bzcat -d /var/www/virtual/***/backups/***.sql.bz2 | /usr/bin/mysql --user="****" --password="***" --database="***"' returned '1' status !

This is the problem for the Status is not OK!

But actually I have no idea, where to look to get a solution.

I hope someone of you could help me.

I am running ispCP 1.0.2 on a Debian Lenny System.

Thank you very much,
Hoffmann Mich
05-10-2010 12:21 AM
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qubed Offline
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Post: #9
RE: account status is not ok!
sam problem with user acount status not ok, no idea how to solve and newbie to iscpc sys. centos
05-11-2010 09:01 PM
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