[Solved] Error 403 for .php files

[Spheerys]

Hi,

I'm using ispCP for 40 websites on 3 servers and that's work very well

One customer have problem with php files : there is systematicaly an 403 error page.

There is no problem with my others php customers !

Have you an idea where the problem is ?

[kilburn]

403 is a forbidden error. They either have an .htaccess file restricting access to everyone, or their files are owned by an incorrect user (have you manually copied files to his account?)

[Spheerys]

I have not .htaccess in the /htdocs directory and I changed manually the correct owner for all the files in the /htdocs directory

Is the problem can come from elsewhere ? (php configuration etc...) ? Because the index.htm file is OK from the web
But a simple php file with <?php echo "hello"; ?> makes a 403 error....

Very strange...

[kilburn]

Is there any additional info in /var/log/apache2/suexec.log?

[Spheerys]

Only lot and lot of :

Code:

[2010-10-19 14:51:48]: uid: (2051/vu2051) gid: (2051/vu2051) cmd: php5-fcgi-starter
[2010-10-19 14:53:48]: uid: (2008/vu2008) gid: (2008/vu2008) cmd: php5-fcgi-starter
[2010-10-19 15:01:41]: uid: (2008/vu2008) gid: (2008/vu2008) cmd: php5-fcgi-starter
[2010-10-19 15:07:21]: uid: (2073/vu2073) gid: (2073/vu2073) cmd: php5-fcgi-starter
[2010-10-19 15:11:16]: uid: (2008/vu2008) gid: (2008/vu2008) cmd: php5-fcgi-starter

---

That's really looks like if the php files were forbidden...

You can test with the links bellow :
- http://www.domain.com/index.htm (that's work)
- http://www.domain.com/leclosfleuri.jpg (one image of the website)
- http://www.domain.com/index-test.php (error 403)

The content of the index-test.php file is :

Code:

<?php echo "toto"; ?>

[Spheerys]

Hummm if I try to launch the index-test.php by hand, I have this :

Code:

/var/www/virtual/domain.com/htdocs# php index-test.php
PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/lib/php5/20060613+lfs/imap.so' - /usr/lib/php5/20060613+lfs/imap.so: cannot open shared object file: No such file or directory in Unknown on line 0
PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/lib/php5/20060613+lfs/snmp.so' - /usr/lib/php5/20060613+lfs/snmp.so: cannot open shared object file: No such file or directory in Unknown on line 0

Maybe it can help...

[kilburn]

looks like it's working right now...

[Spheerys]

I didn't solve the problem, but as my customer need to use the hosting, I delete and recreate the domain on isp-CP

And that's work now...

But thank for yours answers kilburn