[SOLVED] courier replaced with dovecot one mail users can't auth unknown user

[gilbert]

Hi,

We have recently upgraded to RC7 and mostly all is well.
All mail seems to be ok.
we have replaced dovecot with courier
we have pysieved installed to allow users to have vacation message access from webmail.

The problems occurs with 1 user.
I have tried to delete the user and re-add the user
reset the password with no success.

This user can't auth for mail.

Any suggestions would be welcome

Code:

Mar  3 07:04:55 joe dovecot: auth(pysieved): checkpassword(the_fishers@dido.ca,24.103.180.6): execute: /var/www/ispcp/engine/ispcp-pysieved-mngr /usr/lib/dovecot/checkpassword-reply
Mar  3 07:04:55 joe dovecot: ispcp-pysieved-mngr[17017]: got data: the_fishers@dido.ca
Mar  3 07:04:55 joe dovecot: Bad username "the_fishers@dido.ca" from 24.103.180.6 to POP3 server
Mar  3 07:04:55 joe dovecot: auth(pysieved): checkpassword(the_fishers@dido.ca,24.103.180.6): Received no input
Mar  3 07:04:55 joe dovecot: auth(pysieved): checkpassword(the_fishers@dido.ca,24.103.180.6): exit_status=1
Mar  3 07:04:55 joe dovecot: auth(pysieved): checkpassword(the_fishers@dido.ca,24.103.180.6): Login failed (status=1)
Mar  3 07:04:55 joe dovecot: auth-worker(pysieved): sql(the_fishers@dido.ca,24.103.180.6): query: SELECT md5(mail_pass) as password FROM (mail_users INNER JOIN subdomain ON mail_users.sub_id = subdomain.subdomain_id) INNER JOIN domain ON mail_users.domain_id = domain.domain_id WHERE mail_acc='the_fishers' and concat(subdomain.subdomain_name,".",domain.domain_name)='dido.ca';
Mar  3 07:04:55 joe dovecot: auth-worker(pysieved): sql(the_fishers@dido.ca,24.103.180.6): unknown user
Mar  3 07:04:55 joe dovecot: auth-worker(pysieved): sql(the_fishers@dido.ca,24.103.180.6): query: SELECT md5(mail_pass) as password FROM (mail_users INNER JOIN subdomain ON mail_users.sub_id = subdomain.subdomain_id) INNER JOIN domain ON mail_users.domain_id = domain.domain_id WHERE mail_acc='the_fishers' and concat(subdomain.subdomain_name,".",domain.domain_name)='dido.ca';
Mar  3 07:04:55 joe dovecot: auth-worker(pysieved): sql(the_fishers@dido.ca,24.103.180.6): unknown user
Mar  3 07:04:57 joe dovecot: auth(pysieved): client out: FAIL^I1^Iuser=the_fishers@dido.ca
Mar  3 07:04:58 joe dovecot: auth(default): checkpassword(the_fishers@dido.ca,24.103.180.6): execute: /var/www/ispcp/engine/ispcp-dovecot-mngr /usr/lib/dovecot/checkpassword-reply
Mar  3 07:04:58 joe dovecot: Bad username "the_fishers@dido.ca" from 24.103.180.6 to POP3 server
Mar  3 07:04:58 joe dovecot: auth(default): checkpassword(the_fishers@dido.ca,24.103.180.6): Received no input
Mar  3 07:04:58 joe dovecot: auth(default): checkpassword(the_fishers@dido.ca,24.103.180.6): exit_status=1
Mar  3 07:04:58 joe dovecot: auth(default): checkpassword(the_fishers@dido.ca,24.103.180.6): Login failed (status=1)
Mar  3 07:05:00 joe dovecot: auth(default): client out: FAIL^I2^Iuser=the_fishers@dido.ca
Mar  3 07:05:01 joe dovecot: auth(pysieved): checkpassword(the_fishers@dido.ca,24.103.180.6): execute: /var/www/ispcp/engine/ispcp-pysieved-mngr /usr/lib/dovecot/checkpassword-reply
Mar  3 07:05:01 joe dovecot: ispcp-pysieved-mngr[17022]: got data: the_fishers@dido.ca
Mar  3 07:05:01 joe dovecot: Bad username "the_fishers@dido.ca" from 24.103.180.6 to POP3 server
Mar  3 07:05:01 joe dovecot: auth(pysieved): checkpassword(the_fishers@dido.ca,24.103.180.6): Received no input
Mar  3 07:05:01 joe dovecot: auth(pysieved): checkpassword(the_fishers@dido.ca,24.103.180.6): exit_status=1
Mar  3 07:05:01 joe dovecot: auth(pysieved): checkpassword(the_fishers@dido.ca,24.103.180.6): Login failed (status=1)
Mar  3 07:05:01 joe dovecot: auth-worker(pysieved): sql(the_fishers@dido.ca,24.103.180.6): query: SELECT md5(mail_pass) as password FROM (mail_users INNER JOIN subdomain ON mail_users.sub_id = subdomain.subdomain_id) INNER JOIN domain ON mail_users.domain_id = domain.domain_id WHERE mail_acc='the_fishers' and concat(subdomain.subdomain_name,".",domain.domain_name)='dido.ca';
Mar  3 07:05:01 joe dovecot: auth-worker(pysieved): sql(the_fishers@dido.ca,24.103.180.6): unknown user
Mar  3 07:05:01 joe dovecot: auth-worker(pysieved): sql(the_fishers@dido.ca,24.103.180.6): query: SELECT md5(mail_pass) as password FROM (mail_users INNER JOIN subdomain ON mail_users.sub_id = subdomain.subdomain_id) INNER JOIN domain ON mail_users.domain_id = domain.domain_id WHERE mail_acc='the_fishers' and concat(subdomain.subdomain_name,".",domain.domain_name)='dido.ca';
Mar  3 07:05:01 joe dovecot: auth-worker(pysieved): sql(the_fishers@dido.ca,24.103.180.6): unknown user
Mar  3 07:05:01 joe dovecot: auth(pysieved): client out: FAIL^I3^Iuser=the_fishers@dido.ca
Mar  3 07:05:04 joe dovecot: pop3-login: Disconnected: user=<the_fishers@dido.ca>, method=PLAIN, rip=24.103.180.6, lip=64.86.63.150