reseller with ssh/ftp access

[kilburn]

The wishlist is open to everyone and not moderated (except from very obviously malicious messages). You could go there and write "It would be great if the panel calls customers through VoIP when they're over quota, using a synthetized voice from festival". The stuff that we're commited to implement is on the roadmap, not in the wishlist.

What I mean is there are a lot of things in the wishlist that had not been discussed neither between devs nor in the community. As a result, we have no specific plans for these tasks, whereas we are "idle" on others because of technical blockers, etc...

In this case, I can assure you that this specific feature won't make it into the panel anytime soon, because:

1. It would force us to change the current fs layout that is hardcoded on some scripts (hard, bug-prone task).
2. There is no layout that can allow this "reseller has access to all their users' files" thingy without requiring acl support from the fs (something that is bad for performance, some distros doesn't even support and is very difficult to backup).
3. Some people (me at the very least) think that it's just stupid. Resellers can create temporary ftp accounts and access users' files, so there's no need to provide them with direct access everywhere. Additionally, anyone hacking the reseller ftp automatically would gain access to all the users' files, something that can be prevented by maintaining the current setup.

About the shell access feature, I know someone tried to implement it (without chrooting), so try searching the forum for more info / to see if he got something working. About the chrooting... it's a technical blocker: there's no "single solution fits all needs" available right now (I've invested a considerable amount of time analyzing different options) so we would have to either favor one type of users or implement multiple options, and we simply don't have the required dev workforce to do it.