Backup issues

[vetch101]

(10-02-2008 06:56 AM)sci2tech Wrote:  

(10-02-2008 05:44 AM)vetch101 Wrote:  I tried restarting apache, but it didn't work... They started working again after a reboot, but given I've only been using the latest version for about 2 or 3 days, that's not a great amount of uptime...

Next time try to restart with apache reload or apache force-reload instead restart. Nothing was modified in the way that main domain is processed from rc6. Also i don`t have this issue.

(10-02-2008 05:44 AM)vetch101 Wrote:  Ok - so I've just run the ispcp-backup-all script... now all the backups are failing to log in on the mysqldump... Is there a manual way to generate the hashes?

If you have a backup of database before update to hashed version you can drop table sql_user and mail_users and load versions from backup. Then delete from table config CRITICAL_UPDATE_REVISION record. After that log in as administrator, and you will see a message "critical update has been performed" on first login and password are encrypted. Try then manually run backup script and see if any new error appear.
Other way is to manually change from control panel as client every sql password.
Please see that in r1363 there are some modification to ispcp.conf. you have to add them manually

Hi Sci,

Once again - thanks very much for your help with this one! Much appreciated...

Firstly, I'll bear in mind the apache reload/force reload option... Sounds like it's definitely worth trying...

Secondly, I decided to do it through the control panel for every client (I don't have that many, and I thought it would be easier than pulling out of backups...

Ah - modifications to ispcp.conf for r1363 - I hadn't seen that...
Excuse my ignorance, but where will I find the relevant information about the changes I need to make?

Cheers,

Jx