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No Upgrade but getting Errors
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ewestlake Offline
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Post: #1
No Upgrade but getting Errors
I am using the most recent version of ispCP with PHP5.3.2 / Apache 2.2.14 on Ubuntu 10.04.3 LTS.

I was accessing the system just fine until the other day when I started getting the error below.
Error: Configuration variable `USER_INITIAL_THEME` is missing!

I made no changes and this is not a nice thing to see IMO.


Another thing is I have a few WordPress Sites hosted on this server. One of them is using up the CPU to the limit when ever I do anything to the site.
It has 100 pages which is not a lot. The server is a 2.0GHz CPU with 1GB RAM. I do not know why this is happening. It maxes out the CPU when I attempt to add a new page. The database is only 4.0MB so this is nothing for a Wordpress Server. Any thoughts on this?

This is an image of the top processes of the server.
[Image: top-processes.jpg]
09-07-2011 02:59 AM
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ewestlake Offline
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Post: #2
RE: No Upgrade but getting Errors
no one has an idea on this? the use vu2005 is the one that runs the one site. I have optimized the dickens out of the database. I am out of ideas. and I cannot get into the system to turn off CGI Sad
09-09-2011 09:07 AM
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kilburn Offline
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Post: #3
RE: No Upgrade but getting Errors
php5-cgi sucking up all the CPU time means that the problem is at the php side, not at the database (otherwise you would see mysql sucking up the time).

Therefore, what you should do is try to discover *why* is this website (php side) consuming sooo much CPU. This usually turns out to be either generating thumbnails over and over again (which is processor intensive), sorting/filtering of data at the php level (instead of the db), or a piece of really stupid code.

For instance, I saw a client's code once that tried to select 10 ads from those that were introduced in the database, by doing (pseudo-php+mysql):
Code:
$ads = array();
$available_ads = 'select count(*) from ads'
while (count($ads) < 10) {
$rnd = rand(0, $available_ads);
$ads[$rnd] = 'select * from ads where id = $rnd'
}

Guess what happened when there were few ads in the database? Slow load and duplicated queries all the time. We finally discovered the problem the day that he got less than 10 ads in the database, and the website stopped working altogether...
(This post was last modified: 09-09-2011 06:17 PM by kilburn.)
09-09-2011 06:17 PM
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ewestlake Offline
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Post: #4
RE: No Upgrade but getting Errors
okay, it is a WordPress site that is causing the problem. I do not know what it is. I have checked the WP site and nothing there.
What about the Control Panel side of things? I cannot access the CP so I cannot really do anything.
09-13-2011 10:51 PM
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kilburn Offline
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Post: #5
RE: No Upgrade but getting Errors
Quote:Error: Configuration variable `USER_INITIAL_THEME` is missing!

Does this variable exist in your /etc/ispcp/ispcp.conf file? Check the modification date of this file, and recover a backup before that (because yes, somebody has touched it).
09-13-2011 11:02 PM
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ewestlake Offline
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Post: #6
RE: No Upgrade but getting Errors
is there somewhere I can find a base ispcp.conf file that belongs here? I do not want to have a reinstall as I have 7 sites hosted already.
09-14-2011 08:52 AM
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ewestlake Offline
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Post: #7
RE: No Upgrade but getting Errors
okay, I found the error, but now I need to fix the ispcp.conf file. I have found a clean version of it, but how can i ensure that it is correct without a reinstall? what lines need editing?

I am now getting the error "An error occured! Please, contact your administrator!"

All help will be greatly appreciated.
PUT DEBUGGING ON AND THIS IS WHAT I AM GETTING.

Error: Unable to establish connection to the database! SQL returned: SQLSTATE[28000] [1045] Access denied for user 'usernamehere'@'localhost' (using password: YES)

I double checked the username and privileges to the user and they work just fine. Any thoughts?
(This post was last modified: 09-15-2011 10:58 AM by ewestlake.)
09-15-2011 10:42 AM
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kilburn Offline
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Post: #8
RE: No Upgrade but getting Errors
Your new /etc/ispcp/ispcp.conf has a wrong (encrypted) password, or you lost your key files. Follow steps 4 to 6 of the how to change the database password guide to ensure that the password is correct.
09-15-2011 04:34 PM
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ewestlake Offline
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Post: #9
RE: No Upgrade but getting Errors
THANK YOU SOOOOOOO MUCH! THAT ONE WORKED! You are a life saver. Loving the software, keep up the development Big Grin
09-15-2011 09:46 PM
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ewestlake Offline
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Post: #10
RE: No Upgrade but getting Errors
now I have a new glitch...getting the message domainname's account status is not ok! and I cannot clear that. Any thoughts?
I am running the manual /var/www/ispcp/engine/ispcp-rqst-mngr and this is the output.

[DEBUG] push_el() sub_name: mngr_start_up(), msg: Starting...
[DEBUG] push_el() sub_name: lock_system(), msg: Starting...
[DEBUG] push_el() sub_name: lock_system(), msg: Ending...
[DEBUG] push_el() sub_name: del_file(), msg: Starting...
[DEBUG] push_el() sub_name: del_file(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_start_up(), msg: Ending...
[DEBUG] push_el() sub_name: mngr_engine(), msg: Starting...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: Starting...
[DEBUG] push_el() sub_name: mngr_engine_process(), msg: processing type dmn.
[DEBUG] push_el() sub_name: doHashSQL(), msg: Starting...
[DEBUG] push_el() sub_name: doHashSQL(), msg: [ERROR] Unable to connect SQL serv er !
[DEBUG] pop_el() sub_name: doHashSQL(), msg: [ERROR] Unable to connect SQL serve r !
[DEBUG] pop_el() sub_name: doHashSQL(), msg: Starting...
[DEBUG] pop_el() sub_name: mngr_engine_process(), msg: processing type dmn.
[DEBUG] pop_el() sub_name: mngr_engine_process(), msg: Starting...
[DEBUG] pop_el() sub_name: mngr_engine(), msg: Starting...
[DEBUG] pop_el() sub_name: mngr_start_up(), msg: Ending...
[DEBUG] pop_el() sub_name: del_file(), msg: Ending...
[DEBUG] pop_el() sub_name: del_file(), msg: Starting...
[DEBUG] pop_el() sub_name: lock_system(), msg: Ending...
[DEBUG] pop_el() sub_name: lock_system(), msg: Starting...
[DEBUG] pop_el() sub_name: mngr_start_up(), msg: Starting...
[DEBUG] pop_el() sub_name: get_conf(), msg: Ending...
[DEBUG] pop_el() sub_name: setup_main_vars(), msg: Ending...
[DEBUG] pop_el() sub_name: decrypt_db_password(), msg: Ending...
[DEBUG] pop_el() sub_name: decrypt_db_password(), msg: Starting...
[DEBUG] pop_el() sub_name: setup_main_vars(), msg: Starting...
[DEBUG] pop_el() sub_name: get_file(), msg: Ending...
[DEBUG] pop_el() sub_name: get_file(), msg: Starting...
[DEBUG] pop_el() sub_name: get_conf(), msg: Starting...
[DEBUG] pop_el() Empty 'EL' Stack !
[DEBUG] push_el() sub_name: mngr_shut_down(), msg: Starting...
[DEBUG] push_el() sub_name: mngr_shut_down(), msg: Ending...

Why is it giving me an SQL error?
(This post was last modified: 09-17-2011 01:07 AM by ewestlake.)
09-17-2011 12:35 AM
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