FTP client login problems

[peman]

[15:44:19] SmartFTP v3.0.1021.3
[15:44:19] Resolving host name "xxxxxx"
[15:44:19] Connecting to xxxxxxxx Port: 21
[15:44:19] Connected to xxxxxx.
[15:44:20] 220 zFTPServer v3.3, build 2008-06-18 12:11 ready.
[15:44:20] USER xxxx@xxxx.net
[15:44:20] 331 User name received, need password.
[15:44:20] PASS (hidden)
[15:44:20] 530 Login not accepted
[15:44:20] Server closed connection
[15:44:20] Connect failed. Waiting to retry (30s)...

I recieve this everytime i try to login with an external ftp client like SmartFTP. The FTP filemanager works fine but sometimes hangs but it works and our customer can login.

but what is up with the ftp client, am i not supposed to logiin with ordinary ftp client?

/Martin

[gOOvER]

it seem's that you use the wrong Password. Try it with an other FTP CLIENT like FileZilla.

[peman]

gOOvER Wrote:it seem's that you use the wrong Password. Try it with an other FTP CLIENT like FileZilla.

Thanks for answering but that didnt help with filezilla, i also tried cli ftp but no luck.

i´ll get connected but the server want accept the login. i have tried severeal accounts and its all the same. i have changed the password and tried again but no...

is this right? i mean that username is the emailaddress
host = xxxx.domain.com
the username is martin@somedomain.net
and the password xxxx

[Cube]

Quote:220 zFTPServer v3.3, build 2008-06-18 12:11 ready

This is not the default ispCP-FTP-server. Is that wanted? Or are you connecting with the wrong server?

Quote:is this right? i mean that username is the emailaddress

You should use the same user and password, that you use for the filemanager.

EDIT: zFTPServer is a Windows-only FTP-server, so your connecting to the wrong machine for sure.

[gOOvER]

ups, i didn't see that. try to enter Your IP as Host.

[peman]

Thank you very much!! i must be blind or something, ispCP uses proftp, right? thats our proxy that needs to be configured.

thanks Cube and Groove

[peman]

Should i use passive when connecting to proftp?

[kilburn]

proftp supports both modes, so it's up to your proxy

[peman]

kilburn Wrote:proftp supports both modes, so it's up to your proxy

ok, thanks but is it passive as default?

[simple]

jep, passive = default