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Error status on existing domain - Backup Related
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Pragma Offline
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Post: #1
Error status on existing domain - Backup Related
I am getting the following error on one of my domains:

Code:
sys_command() | ERROR: External command '/bin/bzcat -d /var/www/virtual/domain.net/backups/domain_j151.sql.bz2 | /usr/bin/mysql --user="username" --password="reallylongpassword11232323" --database="domain_j151"' returned '1' status !

This hasn't happened on the few other domains I have running on this box.

Ubuntu 8.04
ISPCP 1.0 stable

Any Ideas?

Thanks!
(This post was last modified: 03-11-2009 05:20 AM by Pragma.)
03-11-2009 01:42 AM
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Pragma Offline
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Post: #2
RE: Error status on existing domain
I can see that the /var/www/virtual/domain.net/backups folder exists, and I see that .sql.bz2 file in it.

I saw a few threads indicating backup issues if the folder doesn't exist, but it does.
the /var/log/ispcp/ispcp-backup-all-mngr.log file and /var/log/ispcp/ispcp-backup-ispcp-mngr.log files are both empty.

Are there other logs I can find more info in?
I changed it to use gzip in ispcp.conf, but that didn't change the error message. I would have expected it to change from bzcat...

How can I clear this message?
Is there something I can do to make it try whatever it was doing again? And hopefully not reproduce the error?

Is there any impact to the user while their domain is not in an "OK state"?
(This post was last modified: 03-11-2009 06:14 AM by Pragma.)
03-11-2009 05:17 AM
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Pragma Offline
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Post: #3
RE: Error status on existing domain - Backup Related
Rebooting the server did not help.

Anybody have any suggestions?
03-11-2009 09:29 AM
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CHBIE Offline
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Post: #4
RE: Error status on existing domain - Backup Related
is a BUG Ticket is open here: http://www.isp-control.net/ispcp/ticket/1729

You must restore this user manualy.

Gruss CHBIE
(This post was last modified: 03-11-2009 03:21 PM by CHBIE.)
03-11-2009 03:20 PM
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sci2tech Away
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RE: Error status on existing domain - Backup Related
See http://www.isp-control.net/ispcp/changeset/1583. Thank you for signaling this.
03-11-2009 06:42 PM
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Pragma Offline
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Post: #6
RE: Error status on existing domain - Backup Related
(03-11-2009 06:42 PM)sci2tech Wrote:  See http://www.isp-control.net/ispcp/changeset/1583. Thank you for signaling this.

I applied nightly 1583, but the error message is still there. How do I clear it?

Would running the backup again do it?

I think the message is for a restore. I am sure the user doesn't want to run the restore anymore though.
03-14-2009 12:44 AM
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BeNe Offline
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Post: #7
RE: Error status on existing domain - Backup Related
In the German Corner some user said that it works with the Patch.

Greez BeNe
03-14-2009 12:50 AM
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Pragma Offline
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Post: #8
RE: Error status on existing domain - Backup Related
(03-14-2009 12:50 AM)BeNe Wrote:  In the German Corner some user said that it works with the Patch.

Greez BeNe

What patch?
03-14-2009 12:54 AM
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BeNe Offline
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Post: #9
RE: Error status on existing domain - Backup Related
Sorrry - no Patch.
Changeset --> http://www.isp-control.net/ispcp/changeset/1583

Greez BeNe
03-14-2009 12:57 AM
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Pragma Offline
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Post: #10
RE: Error status on existing domain - Backup Related
Thanks.

For posterity, what I was looking for was a way to clear the error, assuming that the nightly update fixed the problem. What I found was that you can go into "System Tools" -> "ISPCP Debugger" and clear the error from there.

In this case, I'll wait for the next backup/restore to happen to see if the issue is really fixed.
03-14-2009 02:26 AM
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