FTP ACCOUNT DOesnt WORK

[leventersoy]

I have a problem with ftp accounts, i did create at the control panel this ftp account. if i want a connect a ftp , i give this message "password incorrect"

Bağlantı leventersoy.com.
220 ProFTPD 1.3.0 Server (ProFTPD) [88.255.116.213]
Kullanıcı (leventersoy.com:(none)): leventersoy@leventersoy.com
331 Password required for leventersoy@leventersoy.com.
Parola:
530 Login incorrect.
Oturum açılamadı.
ftp>

is this true PROFTPD?

help me please