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ispCP - Board - Support / ispCP Omega Development Area / Suggestions v / Abaility to open a ticket for a specific user

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Abaility to open a ticket for a specific user
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lschafroth Offline
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Posts: 149
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Post: #8
RE: Abaility to open a ticket for a specific user
The reseller shoudl always have the ability to initiate a ticket for a given user.

If there is going to be maintenance, if there is going to be testing. Any upgrades and etc. The reseller should not have to switch to that user, create a ticket so they could then respond back.

It is a very basic function.

Lannie
11-27-2008 08:43 AM
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RE: Abaility to open a ticket for a specific user - lschafroth - 11-27-2008 08:43 AM

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