Delete email user unknown error

[miza]

I try to delete an email user from panel. After i press delete, the mail didn't deleted and it has status message "unknown error". This mail is very important and i want to deleted and make it again as soon as possible.
How can i fix this problem

---

i have also root access if i can delete with commands

[miza]

I found a solution
1) Delete the folder /var/mail/virtual/domain/email
2) Delete the email account from ispcp datatabase and the table mail_users

[joximu]

small correction

1) remove from ipspcp database (table mail_users)
2) remove from postfix config (/etc/postfix/ispcp/aliases, mailboxes and senderaccess), postmap them and don't forget the working copy of theese files!
3) also remove the user manually from the courier userdb and the sasldb
4) remove the files+folders in /var/mail/virtual/domain/mailaccount

/J

[ShinZan]

(10-14-2011 07:58 PM)joximu Wrote:  small correction

1) remove from ipspcp database (table mail_users)
2) remove from postfix config (/etc/postfix/ispcp/aliases, mailboxes and senderaccess), postmap them and don't forget the working copy of theese files!
3) also remove the user manually from the courier userdb and the sasldb
4) remove the files+folders in /var/mail/virtual/domain/mailaccount

/J

Thanks for this post it helped me with the same problem although i only had to remove from the database the user never made it into the rest of the steps.

David