Cannot send or receive email ('Message not sent. Server replied:)

[Numicus]

Hi all,
I cannot send or receive any e-mail

- The e-mails do not work, when using webmail I do not receive messages and when sending I get the error: 'Message not sent. Server replied:' with nothing behind it.
- When I add the POP3 account to a program like outlook, it also won't receive messages
- When telnetting the POP3 server, loging in etc works great, messages aren't received though..
- The domain works fine on the server, dns-settings are on external dns and work fine

Do I need to post any logfiles?

[joximu]

hey - I answered on the other thread...

I'll just copy it here...

Numicus Wrote:1 extra question:
E-mails cannot be added, the status remains on: Please wait for update.
In admin status POP and SMTP are running.
The standard e-mail forwarders (abuse, postmaster, webmaster) are created when creating an account.
Status in SQL is : toadd

I ran /var/www/ispcp/engine/ispcp-rqst-mngr/var/www/ispcp/engine/ispcp-rqst-mngr
manually, and now the e-mail is added!

- How can I make sure that the script is going automaticly again? (it gave no errors when running, ftp and domain adding works fine..)

normally if the ispcp daemon is running then changes are done in some seconds (the ispcp daemon starts the request manager, on demand of ispCP)

Numicus Wrote:- The e-mails do not work, when using webmail I do not receive messages and when sending I get the error: 'Message not sent. Server replied:' with nothing behind it.

receiving mail could take some moments because of postgrey. The sending issue is not ok. But without log entries it's hard to guess.
(new thread...???)

Numicus Wrote:- When I add the POP3 account to a program like outlook, it also won't receive messages

postgrey I'd say... look in the mail.log and wait an hour after sending...

Numicus Wrote:- When telnetting the POP3 server, loging in etc works great, messages aren't received though..

pop3 has nothing to do with receiving mails - it's only move/copy the received mails from the server to the client.
If there are no mails on the server then nothing can be downloaded.
Check first if the mails really are on the server - if they were received by the server...

Numicus Wrote:- The domain works fine on the server, dns-settings are on external dns and work fine

-- Should I open a new topic for this?

yeah, better..

[Kika]

try to send a mail from webmail and paste the mail.log here.

(if this is possible than replace telnet to ssh with rsa authentication because security reason.)

[Numicus]

This is the error in mail.log:

Mar 11 20:14:06 srv015-stb postfix/master[4365]: warning: process /usr/lib/postfix/smtpd pid 4421 exit status 1
Mar 11 20:14:06 srv015-stb postfix/master[4365]: warning: /usr/lib/postfix/smtpd: bad command startup -- throttling
Mar 11 20:23:53 srv015-stb postfix/smtpd[4427]: warning: xsasl_cyrus_server_get_mechanism_list: no applicable SASL mechanisms
Mar 11 20:23:53 srv015-stb postfix/smtpd[4427]: fatal: no SASL authentication mechanisms

The last one:
Mar 11 20:23:53 srv015-stb postfix/smtpd[4427]: fatal: no SASL authentication mechanisms

Is there about 100 times

[elitepilot]

Numicus Wrote:This is the error in mail.log:

Mar 11 20:14:06 srv015-stb postfix/master[4365]: warning: process /usr/lib/postfix/smtpd pid 4421 exit status 1
Mar 11 20:14:06 srv015-stb postfix/master[4365]: warning: /usr/lib/postfix/smtpd: bad command startup -- throttling
Mar 11 20:23:53 srv015-stb postfix/smtpd[4427]: warning: xsasl_cyrus_server_get_mechanism_list: no applicable SASL mechanisms
Mar 11 20:23:53 srv015-stb postfix/smtpd[4427]: fatal: no SASL authentication mechanisms

The last one:
Mar 11 20:23:53 srv015-stb postfix/smtpd[4427]: fatal: no SASL authentication mechanisms

Is there about 100 times

If you have dovecot, then restart. This helps me yesterday.

[Numicus]

I haven't got dovecot, rebootted whole server but problem isn't leaving

[elitepilot]

can you post your mail.err?

[joximu]

Kika Wrote:(if this is possible than replace telnet to ssh with rsa authentication because security reason.)

slightly ot:
he is telnetting to port 110 (pop3) - this is not a security thing, telnet is the right protocol to check pop3 manually.

@Numicus:
could you post (again) which ispCP version you're using? and maybe a "postconf -n"...

[Numicus]

On boot:
Mar 12 05:44:10 srv015-stb postfix/smtpd[3100]: fatal: no SASL authentication mechanisms

After logging in to squirrelmail an trying to send a message:
Mar 12 05:47:59 srv015-stb postfix/smtpd[3110]: fatal: no SASL authentication mechanisms

After sending mail to the server:
Mar 12 05:50:03 srv015-stb postfix/smtpd[3113]: fatal: no SASL authentication mechanisms

Full log:
Mar 12 05:44:10 srv015-stb postfix/smtpd[3100]: fatal: no SASL authentication mechanisms
Mar 12 05:47:59 srv015-stb postfix/smtpd[3110]: fatal: no SASL authentication mechanisms
Mar 12 05:50:03 srv015-stb postfix/smtpd[3113]: fatal: no SASL authentication mechanisms

The mail.log:
Is included with this post as file

[elitepilot]

Numicus Wrote:On boot:
Mar 12 05:44:10 srv015-stb postfix/smtpd[3100]: fatal: no SASL authentication mechanisms

After logging in to squirrelmail an trying to send a message:
Mar 12 05:47:59 srv015-stb postfix/smtpd[3110]: fatal: no SASL authentication mechanisms

After sending mail to the server:
Mar 12 05:50:03 srv015-stb postfix/smtpd[3113]: fatal: no SASL authentication mechanisms

Full log:
Mar 12 05:44:10 srv015-stb postfix/smtpd[3100]: fatal: no SASL authentication mechanisms
Mar 12 05:47:59 srv015-stb postfix/smtpd[3110]: fatal: no SASL authentication mechanisms
Mar 12 05:50:03 srv015-stb postfix/smtpd[3113]: fatal: no SASL authentication mechanisms

The mail.log:
Is included with this post as file

Ps post/add mail.warn and mail.err