[HowTo] Open a Ticket

[BeNe]

Hello Community,

everybody is invited to test Omega for Bugs.
When you find a Bug, please open a Ticket - and consider the golden rules:

* Submit your Linux Distribution
* Your Trunk- or Versionnumber
* Post Logs
* Use the Code Syntax by Posting (make it more simply to read)
* Look sometimes in your Ticket (could be the Dev-Team has reply)

These are very important Infos for the Dev-Team to fix the Bug.

Greez BeNe

[BioALIEN]

I think this is more of a "Bug Report Guideline" rather than how to Open a ticket in Trac. From just the title alone it wasn't clear. But thanks for sharing

[digibyte]

Probably a question for ephigenie: How to post a security bug? Which should be hidden to the outside world to prevent abuses.

[ephigenie]

Yeah we've to work out security guidelines.
Somebody wrote me a good guideline - have to find that mail again

And then we should add a "News" site into the panel where we can post something to be shown for every administrator when he logs into the backend.

[Zothos]

that would be a very nice feature. And should increase security. E.g a new version of isp is out.

[push]

I want to open a ticket but it gets rejected (error: possible spam??) no matter what i do.
So my question now is: How do i open tickets for the trac ticket system?

[RatS]

maybe use another user name or e-mail-address; we try to avoid spam by setting a karma level.

[zpin]

The spam detection is too strict, though. I've seen lots of people failing to submit tickets, and I have also been rejected a few times.

[RatS]

there is no other chance. We can do this (smallest barrier possible) or delete spam... sorry. It's not my task to improve bug tracker system...

[gOOvER]

Maybe we can add an eMail Adress for report Bugs?