POSTGREY or POLICYD-WEIGHT

[nuno]

Hi folks

i have a question, i have many problems with emails the clients says don't recive importants emails and all email in hotmail go to spam folder (i know this can be relative), so the question is for you (gurus):

can i desable POSTGREY or POLICYD-WEIGHT for this situation, what is you advice?

Thank you

P.S i doing a re-search in forum but are many diferents option, so i ask this for the real gurus

Reverse DNS are good
aol.com
yahoo.com
gmail.com
are good to just to inform!

Nuno

[ephigenie]

try looking into your log files.
The cause for denied mail can be found there in almost all cases.

come here again with the exact message why your mail is being removed/ denied on arrival.
Then we can help you with suggestions.

[nuno]

ephigenie Wrote:try looking into your log files.
The cause for denied mail can be found there in almost all cases.

come here again with the exact message why your mail is being removed/ denied on arrival.
Then we can help you with suggestions.

Hi Thanks ephigenie,
the biggest problem is the ISP HOME dynamic IPs are listed in spam and poorly configured servers about hotmail send 4 email 2 in normal box and 2 in spam box so strange this hotmail

thanks fro you feedback

SPAM

Code:

Jul 29 15:19:09 server postfix/smtpd[30820]: connect from 237.7.108.93.rev.vodafone.pt[93.108.7.237]
Jul 29 15:19:11 server postfix/smtpd[30820]: 2E7D029131: client=237.7.108.93.rev.vodafone.pt[93.108.7.237], sasl_method=CRAM-MD5, sasl_username=contact@domain.net
Jul 29 15:19:12 server postfix/cleanup[30822]: 2E7D029131: message-id=<488F6D2F.8000306@domain.net>
Jul 29 15:19:12 server postfix/qmgr[2907]: 2E7D029131: from=<contact@domain.net>, size=719, nrcpt=1 (queue active)
Jul 29 15:19:12 server postfix/smtpd[30820]: disconnect from 237.7.108.93.rev.vodafone.pt[93.108.7.237]
Jul 29 15:19:13 server postfix/smtp[30823]: 2E7D029131: to=<mail@hotmail.com>, relay=mx3.hotmail.com[65.54.245.72]:25, delay=2.3, delays=1.4/0/0.28/0.61, dsn=2.0.0, status=sent (250  <488F6D2F.8000306@domain.net> Queued mail for delivery)
Jul 29 15:19:13 server postfix/qmgr[2907]: 2E7D029131: removed

NO SPAM

Code:

Jul 29 15:17:54 server postfix/smtpd[30820]: connect from 237.7.108.93.rev.vodafone.pt[93.108.7.237]
Jul 29 15:17:58 server postfix/smtpd[30820]: E51D629131: client=237.7.108.93.rev.vodafone.pt[93.108.7.237], sasl_method=CRAM-MD5, sasl_username=contact@domain.net
Jul 29 15:18:03 server postfix/cleanup[30822]: E51D629131: message-id=<488F6CE3.7040305@domain.net>
Jul 29 15:18:03 server postfix/qmgr[2907]: E51D629131: from=<contact@domain.net>, size=696, nrcpt=1 (queue active)
Jul 29 15:18:04 server postfix/smtpd[30820]: disconnect from 237.7.108.93.rev.vodafone.pt[93.108.7.237]
Jul 29 15:18:04 server postfix/smtp[30823]: E51D629131: to=<mail2@hotmail.com>, relay=mx4.hotmail.com[65.54.244.232]:25, delay=6.5, delays=6/0.01/0.24/0.3, dsn=2.0.0, status=sent (250  <488F6CE3.7040305@domain.net> Queued mail for delivery)
Jul 29 15:18:04 server postfix/qmgr[2907]: E51D629131: removed

edit---------

how's possible have SPAM folder on own server? what do you think? Or just spamassassin have that stuff?

edit2-------------

Code:

Jul 30 07:52:53 server postfix/smtpd[22662]: connect from unknown[78.29.72.118]
Jul 30 07:52:53 server postfix/smtpd[22662]: NOQUEUE: reject: RCPT from unknown[78.29.72.118]: 504 5.5.2 <compdir>: Helo command rejected: need fully-qualified hostname; from=<cmsever@cm-sever.pt> to=<cmservicos@cmservicos.com> proto=SMTP helo=<compdir>
Jul 30 07:52:54 server postfix/smtpd[22662]: disconnect from unknown[78.29.72.118]

[nuno]

okay hotmail it's relative i think it's ok now, depends the subject etc...


I have
POLICYD-WEIGHT ---- enable
POSTGREY ---------- desable

ANY realy advice, best pratice or ...?

thanks again


@ephigenie
i'm whating for you feedback
it's possible?

BTW i'm runing last svn it's pretty stable WE WANT A RELEASE!

eh eh great work folks

NUNO

[ephigenie]

I think - running with policyd and postgrey should work in almost 99% .
Sometimes it needs some time to have wanted mail receivers "withelisted" in policyd so after the first 4 weeks of operation it should look a lot better.

Hotmail & co are special cases you don't ever now how to make it right.
I've struggled badly with web.de i.e. (a big german freemail site) where all my mails got thrown into users spam folder right away.
In this case after contacting their support they put me ( better my mailserver ) on an automatic whitelist.
( this was for a relatively big partypics site i administer )

So before although we made everything right (our headers looked fine, we sent no spam and so on -> of course our mailserver allowed "call-back" and had a valid reverse entry ) we were on that "bad guys list" .
This happens all the time - sometimes accidently sometimes not.
Conclusion : It can be that you're doing everything right - and you're suddenly on a blacklist anyhow.

[nuno]

ephigenie Wrote:I think - running with policyd and postgrey should work in almost 99% .
Sometimes it needs some time to have wanted mail receivers "withelisted" in policyd so after the first 4 weeks of operation it should look a lot better.

Hotmail & co are special cases you don't ever now how to make it right.
I've struggled badly with web.de i.e. (a big german freemail site) where all my mails got thrown into users spam folder right away.
In this case after contacting their support they put me ( better my mailserver ) on an automatic whitelist.
( this was for a relatively big partypics site i administer )

So before although we made everything right (our headers looked fine, we sent no spam and so on -> of course our mailserver allowed "call-back" and had a valid reverse entry ) we were on that "bad guys list" .
This happens all the time - sometimes accidently sometimes not.
Conclusion : It can be that you're doing everything right - and you're suddenly on a blacklist anyhow.

@ephigenie
thank you for clarification!