RC7 + ubuntu 8.04 + 403 forbidden when access anything, including control panel

[pongraczi]

Hi ,

I run into a problem after I installed RC7 into an updated ubuntu 8.04 openvz container.
RC7 installed without serious problem (/dev/console access denied happend, but I did not see any relevant error), compared to my previous experiences with debian etch/lenny.
After I installed successfully, I tried to login into the control panel using web interface.
Unfortunately I got 403 Forbidden error page when I try to access to anything:
http://admin.mysite.hu
http://admin.mysite.hu/webmail
http://admin.mysite.hu/ftp

I did not find any useful notes in the logs.
I disabled/enabled open_basedir, but this is not relevant to this behaviour. (apache restarted, of course).

When I invoke the index.php as root using the php5-cgi from the server,

Code:

php5-cgi -f /var/www/ispcp/gui/index.php

,
it runs normally and I get the normal page as html. This is a snippet from the response of the server:

Code:

......
             <td align="center" valign="middle" bgcolor="#FFFFFF"><strong><span class="message">We are sorry, but the system is currently under maintenance.<br />
Please try again later.</span></strong></td>
            </tr>
            <tr>
             <td align="right"><a class="login" href="index.php?admin=1" target="_self">Administrator login</a></td>
......

In the logs I only find this:

Code:

91.82.140.116 - - [21/Dec/2008:18:35:29 +0000] "GET / HTTP/1.1" 403 1136 "-" "Mozilla/5.0 (X11; U; Linux i686; hu-HU; rv:1.9.0.5) Gecko/2008121815 Gentoo Firefox/3.0.5"
91.82.140.116 - - [21/Dec/2008:18:35:29 +0000] "GET /errors/inc/errordocs.js HTTP/1.1" 200 260 "http://admin.mysite.hu/" "Mozilla/5.0 (X11; U; Linux i686; hu-HU; rv:1.9.0.5) Gecko/2008121815 Gentoo Firefox/3.0.5"
91.82.140.116 - - [21/Dec/2008:18:35:29 +0000] "GET /errors/inc/errordocs.css HTTP/1.1" 200 1039 "http://admin.mysite.hu/" "Mozilla/5.0 (X11; U; Linux i686; hu-HU; rv:1.9.0.5) Gecko/2008121815 Gentoo Firefox/3.0.5"
91.82.140.116 - - [21/Dec/2008:18:35:29 +0000] "GET /errors/inc/error_top.jpg HTTP/1.1" 200 6244 "http://admin.mysite.hu/errors/inc/errordocs.css" "Mozilla/5.0 (X11; U; Linux i686; hu-HU; rv:1.9.0.5) Gecko/2008121815 Gentoo Firefox/3.0.5"
91.82.140.116 - - [21/Dec/2008:18:35:29 +0000] "GET /errors/inc/valid_css.jpg HTTP/1.1" 200 1754 "http://admin.mysite.hu/" "Mozilla/5.0 (X11; U; Linux i686; hu-HU; rv:1.9.0.5) Gecko/2008121815 Gentoo Firefox/3.0.5"
91.82.140.116 - - [21/Dec/2008:18:35:29 +0000] "GET /errors/inc/valid_xhtml.jpg HTTP/1.1" 200 1783 "http://admin.mysite.hu/" "Mozilla/5.0 (X11; U; Linux i686; hu-HU; rv:1.9.0.5) Gecko/2008121815 Gentoo Firefox/3.0.5"

Do you have any idea, what to do now? Where to find the problem?
I know the standard answer: use debian 4.0, but this is not really good for me. That is why I tried Omega with several OSs: etch, lenny, gentoo, ubuntu.

Thank you for your attention.

Kind regards,
István

[joximu]

is there no error.log?

[pongraczi]

(12-23-2008 08:13 AM)joximu Wrote:  is there no error.log?

The users/default-error.log seems normal, only the restart process logged.

Code:

[Sat Dec 20 20:25:07 2008] [notice] suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec)
[Sat Dec 20 20:25:07 2008] [notice] Apache/2.2.8 (Ubuntu) configured -- resuming normal operations
[Sat Dec 20 20:30:42 2008] [notice] caught SIGTERM, shutting down
[Sat Dec 20 20:30:47 2008] [notice] suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec)
[Sat Dec 20 20:30:47 2008] [notice] Apache/2.2.8 (Ubuntu) configured -- resuming normal operations
[Sat Dec 20 22:24:57 2008] [notice] caught SIGWINCH, shutting down gracefully
[Sat Dec 20 22:25:07 2008] [notice] suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec)
[Sat Dec 20 22:25:07 2008] [notice] Apache/2.2.8 (Ubuntu) configured -- resuming normal operations
[Sat Dec 20 22:46:18 2008] [notice] caught SIGWINCH, shutting down gracefully
[Sat Dec 20 22:46:28 2008] [notice] suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec)
[Sat Dec 20 22:46:29 2008] [notice] Apache/2.2.8 (Ubuntu) configured -- resuming normal operations
[Sat Dec 20 22:48:10 2008] [notice] caught SIGWINCH, shutting down gracefully
[Sat Dec 20 22:48:20 2008] [notice] suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec)
[Sat Dec 20 22:48:21 2008] [notice] Apache/2.2.8 (Ubuntu) configured -- resuming normal operations
[Sun Dec 21 18:08:28 2008] [notice] caught SIGWINCH, shutting down gracefully
[Sun Dec 21 18:08:39 2008] [notice] suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec)
[Sun Dec 21 18:08:39 2008] [notice] Apache/2.2.8 (Ubuntu) configured -- resuming normal operations
[Sun Dec 21 18:13:40 2008] [notice] caught SIGWINCH, shutting down gracefully
[Sun Dec 21 18:13:51 2008] [notice] Apache/2.2.8 (Ubuntu) configured -- resuming normal operations
[Sun Dec 21 18:13:50 2008] [notice] suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec)
[Mon Dec 22 13:52:45 2008] [error] [client 66.78.250.22] File does not exist: /var/www/ispcp/gui/user
[Mon Dec 22 18:29:01 2008] [notice] caught SIGWINCH, shutting down gracefully
[Mon Dec 22 18:29:11 2008] [notice] Apache/2.2.8 (Ubuntu) configured -- resuming normal operations
[Mon Dec 22 18:29:11 2008] [notice] suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec)

The apache2/error.log is:

Code:

[Sat Dec 20 13:02:17 2008] [notice] Apache/2.2.8 (Ubuntu) configured -- resuming normal operations
[Sat Dec 20 16:12:32 2008] [error] [client 66.249.70.249] File does not exist: /var/www/robots.txt
[Sat Dec 20 20:25:03 2008] [notice] caught SIGTERM, shutting down

Anyway, I have not suexec.log, even, suexec module is enabled.

[joximu]

/var/log/apache2/users/admin.*-error.log

[pongraczi]

(12-23-2008 06:49 PM)joximu Wrote:  /var/log/apache2/users/admin.*-error.log

Thank you for your help
Unfortunately, there is no such a file.

Code:

root@omega:/var/log/apache2/users# pwd                                                                                              
/var/log/apache2/users
root@omega:/var/log/apache2/users# ls -al
total 52
drwxr-xr-x 2 www-data www-data  4096 Dec 20 20:26 .
drwxr-x--- 4 root     adm       4096 Dec 20 20:26 ..
-rw-r--r-- 1 root     root     39036 Dec 23 08:27 admin.omega.mysite.hu-access.log
-rw-r--r-- 1 root     root      2196 Dec 22 18:29 default-error.log
root@omega:/var/log/apache2# cd ..; ls -al
total 68
drwxr-x--- 4 root     adm       4096 Dec 20 20:26 .
drwxr-xr-x 9 root     root      4096 Dec 20 20:31 ..
-rw-r----- 1 root     adm        311 Dec 20 16:12 access.log
-rw-r--r-- 1 root     root     39036 Dec 23 08:27 admin.omega.mysite.hu-combined.log
-rw-r--r-- 1 root     root       603 Dec 23 08:27 admin.omega.mysite.hu-traf.log
drwxr-xr-x 2 root     root      4096 Dec 20 20:06 backup
-rw-r----- 1 root     adm        264 Dec 20 20:25 error.log
drwxr-xr-x 2 www-data www-data  4096 Dec 20 20:26 users

Is that possible, the installation process failed by some reasons?
I only expected the /dev/console access denied message during the install process (ispcp-setup).

[joximu]

I don't know the dev/console error...

Hm - I don't know the new logging feature yet...

But I have the impression, that your system is not configured correctly - at least not what I see when browsing to "admin.omega.mysite.hu" or /webmail

/J

[pongraczi]

Sure, I change the real name to an invalid one.
But here is the correct path to the problematic site:
http://admin.omega.startit.hu

István

[pongraczi]

Hi,

Joximu helped me a lot and he discovered, with fastcgi it is working, but fcgid doesn't.

Now I am upgrade my ubuntu 8.04 openvz template to 8.10 to test its "compatibility".

Thank you Joximu!

István

[pongraczi]

8.10 produced the same "problem".
Interesting, but if I create a new domain under the virtual directory, using fastcgi and the control panel, it will work with fcgid too. Even, the control panel will not work with fcgid.

Merry Christmas!
István

[eugenesan]

Hi,

RC7 down't seems o be working here also, right after install finished.

Tried:
*) Several fresh machines.
*) Ubuntu 8.10 and 8.04.
*) Both flavors of fastcgi.
*) Different flavors of apache.
*) No error messages noticed during install

There is always 403 or similar error.
Got it working only once, when apache was installed manually before applying ISP-CP packages selection, but was not able to reconstruct it again :-(