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fhawk · 03-07-2009 02:45 PM

ERROR
Unknown user or password incorrect.
Go to the login page
But my username and password is correct!
Please help!
sorry,my English bad!!

**joximu** · 03-07-2009 05:29 PM

is normal imap working?

username = user@domain.tld

More infos...

/J

fhawk · 03-08-2009 05:47 PM

The strange question:
Then webmail can bu used during then E-Mail accounts are hard suspended is disabled,but only use username to login,but not username@domain.ltd.
I found that then user(fhawk@hqtcn.net) is in /var/mail/,not in /var/mail/virtual/hqtcn.net/.

when the user(fhawk@hqtcn.net) is in /var/mail/virtual/hqtcn.net/
the user can't login webmail!!

**joximu** · 03-08-2009 07:46 PM

Webmail normally connects to the imap server (courier as default in ispcp).

If you see the same behaviour with imap then you can focus on courier (logfiles etc) - otherwise it's more a problem in webmail.

/J

fhawk · 03-08-2009 08:53 PM

Host Service Status
localhost (Port 9876) ispCP Daemon UP
localhost (Port 10024) AMaVis UP
125.87.0.95 (Port 53) DNS UP
125.87.0.95 (Port 21) FTP UP
125.87.0.95 (Port 80) HTTP UP
125.87.0.95 (Port 143) IMAP UP
localhost (Port 12525) POLICYD-WEIGHT DOWN
125.87.0.95 (Port 110) POP3 UP
125.87.0.95 (Port 995) POP3-SSL UP
localhost (Port 60000) POSTGREY DOWN
125.87.0.95 (Port 25) SMTP UP
localhost (Port 783) SPAMASSASSIN DOWN
125.87.0.95 (Port 22) SSH UP
125.87.0.95 (Port 23) TELNET DOWN

Mar 8 03:14:49 isp dovecot: imap-login: Aborted login: user=<fhawk@hqtcn.net>,$.net>, method=PLAIN, rip=::ffff:127.0.0.1, lip=::ffff:127.0.0.1, secured

Then password is incorrect!!
I don't know why!!!

**joximu** · 03-09-2009 07:55 AM

there's something wrong:

<fhawk@hqtcn.net>,$.net>

how do the dovecot config/sql files look like?

/Joxy

fhawk · 03-09-2009 03:14 PM

I think that the Encryption of password has problem.
I enter the mysql found that the passowrds of mails like "kZd6pllkUxnk/YvSw1JBZA=="
who tell me how to deal??

**joximu** · 03-09-2009 10:19 PM

The passwords in the ispcp table are encrypted (since RC7).
But when ispcp writes them down to the courier config files it uses the decrypted/plaintext passwords.
Dovecot directly reads the database table and cannot decrypt them.

Either there is a solution somewhere in the forum here (search for dovecot) or you have to write it yourselve...

/J

fhawk · 03-10-2009 02:56 AM

I found the problem,I installed dovecot.

fhawk · 03-10-2009 11:37 AM

Thank you,joximu!!!

Threaded Mode \| Linear Mode I can't login from webmail!!
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