E-mail autoresponder problem

[Mono]

Hi!

I have 3 Debian servers (2 Etch, 1 Lenny 64bit) with ispCP 1.0.0 (build 20090225). Everithing new installation. Each machine experience this error (when autoresponse is turned on):

Aug 27 10:23:32 lola postfix/smtpd[32331]: initializing the server-side TLS engine
Aug 27 10:23:32 lola postfix/smtpd[32331]: connect from mail.senderdomain.hu[xxx.xxx.xxx.xxx]
Aug 27 10:23:47 lola postfix/policyd-weight[10608]: decided action=PREPEND X-policyd-weight: using cached result; rate: -15.1
Aug 27 10:23:47 lola postfix/smtpd[32331]: 1108BDE80AE: client=mail.senderdomain.hu[xxx.xxx.xxx.xxx]
Aug 27 10:23:47 lola postfix/cleanup[32334]: 1108BDE80AE: message-id=<4A96427D.2080102@senderdomain.hu>
Aug 27 10:23:47 lola postfix/smtpd[32331]: disconnect from mail.senderdomain.hu[xxx.xxx.xxx.xxx]
Aug 27 10:23:47 lola postfix/qmgr[32318]: 1108BDE80AE: from=<sender@senderdomain.hu>, size=1287, nrcpt=2 (queue active)
Aug 27 10:23:47 lola postfix/smtpd[32338]: initializing the server-side TLS engine
Aug 27 10:23:47 lola postfix/smtpd[32338]: connect from lola.receiverdomain.hu.local[127.0.0.1]
Aug 27 10:23:47 lola postfix/smtpd[32338]: 47A5ADE80B0: client=lola.receiverdomain.hu.local[127.0.0.1]
Aug 27 10:23:47 lola postfix/cleanup[32334]: 47A5ADE80B0: message-id=<4A96427D.2080102@senderdomain.hu>
Aug 27 10:23:47 lola postfix/qmgr[32318]: 47A5ADE80B0: from=<sender@senderdomain.hu>, size=1703, nrcpt=3 (queue active)
Aug 27 10:23:47 lola postfix/smtpd[32338]: disconnect from lola.receiverdomain.hu.local[127.0.0.1]
Aug 27 10:23:47 lola pipe[32340]: fatal: pipe_command: execvp /var/www/ispcp/engine/messager/ispcp-arpl-msgr: Permission denied
Aug 27 10:23:47 lola amavis[11932]: (11932-10) Passed CLEAN, [xxx.xxx.xxx.xxx] [195.70.60.242] <sender@senderdomain.hu> -> <recipient@receiverdomain.hu>,<recipient@ispcp-arpl.receiverdomain.hu>, Message-ID: <4A96427D.2080102@senderdomain.hu>, mail_id: CRtoJATNizVx, Hits: -, queued_as: 47A5ADE80B0, 112 ms
Aug 27 10:23:47 lola postfix/smtp[32335]: 1108BDE80AE: to=<recipient@receiverdomain.hu>, relay=127.0.0.1[127.0.0.1]:10024, delay=15, delays=15/0/0/0.11, dsn=2.6.0, status=sent (250 2.6.0 Ok, id=11932-10, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 47A5ADE80B0)
Aug 27 10:23:47 lola postfix/smtp[32335]: 1108BDE80AE: to=<recipient@ispcp-arpl.receiverdomain.hu>, orig_to=<recipient@receiverdomain.hu>, relay=127.0.0.1[127.0.0.1]:10024, delay=15, delays=15/0/0/0.11, dsn=2.6.0, status=sent (250 2.6.0 Ok, id=11932-10, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 47A5ADE80B0)
Aug 27 10:23:47 lola postfix/qmgr[32318]: 1108BDE80AE: removed
Aug 27 10:23:47 lola pipe[32341]: fatal: pipe_command: execvp /var/www/ispcp/engine/messager/ispcp-arpl-msgr: Permission denied
Aug 27 10:23:47 lola postfix/virtual[32339]: 47A5ADE80B0: to=<recipient@receiverdomain.hu>, relay=virtual, delay=0.07, delays=0.04/0/0/0.02, dsn=2.0.0, status=sent (delivered to maildir)
Aug 27 10:23:47 lola postfix/pipe[32321]: 47A5ADE80B0: to=<recipient@ispcp-arpl.receiverdomain.hu>, relay=ispcp-arpl, delay=0.07, delays=0.04/0/0/0.02, dsn=4.3.0, status=deferred (temporary failure. Command output: pipe: fatal: pipe_command: execvp /var/www/ispcp/engine/messager/ispcp-arpl-msgr: Permission denied )
Aug 27 10:23:48 lola postfix/pipe[32320]: 47A5ADE80B0: to=<recipient@ispcp-arpl.receiverdomain.hu>, orig_to=<recipient@receiverdomain.hu>, relay=ispcp-arpl, delay=1.1, delays=0.04/0/0/1.1, dsn=4.3.0, status=deferred (temporary failure. Command output: pipe: fatal: pipe_command: execvp /var/www/ispcp/engine/messager/ispcp-arpl-msgr: Permission denied )
Aug 27 10:24:00 lola imapd: Connection, ip=[::ffff:127.0.0.1]
Aug 27 10:24:00 lola imapd: LOGIN, user=recipient@receiverdomain.hu, ip=[::ffff:127.0.0.1], protocol=IMAP
Aug 27 10:24:00 lola imapd: LOGOUT, user=recipient@receiverdomain.hu, ip=[::ffff:127.0.0.1], headers=712, body=0, rcvd=859, sent=4780, time=0
----------------------------------------------------------------

The automatic response left on the server's queue.
#postqueue -p

47A5ADE80B0 1703 Thu Aug 27 10:23:47 sender@senderdomain.hu
(temporary failure. Command output: pipe: fatal: pipe_command: execvp /var/www/ispcp/engine/messager/ispcp-arpl-msgr: Permission denied)
recipient@ispcp-arpl.receiverdomain.hu
recipient@ispcp-arpl.receiverdomain.hu


What can I do? Any idea?

[kilburn]

Show us the output of "ls -lah /var/www/ispcp/engine/messager/" please (so we can see the permissions)

[Mono]

(08-27-2009 07:33 PM)kilburn Wrote:  Show us the output of "ls -lah /var/www/ispcp/engine/messager/" please (so we can see the permissions)

This is:
ls -lah /var/www/ispcp/engine/messager/
összesen 32K
drwxr-xr-x 2 root root 4,0K 2009-02-28 13:55 .
drwxr-xr-x 9 root root 4,0K 2009-02-28 13:55 ..
-rwx------ 1 1003 mail 18K 2009-02-28 13:55 ispcp-arpl-msgr
-rwx------ 1 1003 mail 102 2009-02-28 13:57 ispcp-db-keys.pl

[Kika]

the correct owner is vmail:mail

set the owner manualy or use the /var/www/ispcp/engine/setup/set-engine-permissions.sh

(did you deleted the group?)

[Mono]

Thanks!

After running /var/www/ispcp/engine/setup/set-engine-permissions.sh the problem was changed.

The autoreply message is sent out, but an another new message too.

This is the mail system at host lola.recipientdomain.hu.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

<recipient@ispcp-arpl.recipientdomain.hu> (expanded from
<recipient@recipientdomain.hu>): Command died with status 1:
"/var/www/ispcp/engine/messager/ispcp-arpl-msgr"



Reporting-MTA: dns; lola.recipientdomain.hu
X-Postfix-Queue-ID: 13C92DE808D
X-Postfix-Sender: rfc822; sender@senderdomain.hu
Arrival-Date: Sat, 29 Aug 2009 17:32:25 +0200 (CEST)

Final-Recipient: rfc822; @ispcp-arpl.recipientdomain.hu
Original-Recipient: rfc822;recipient@recipientdomain.hu
Action: failed
Status: 5.3.0
Diagnostic-Code: x-unix; unknown mail system error 1

Any idea?

[sci2tech]

Try enable debuging in /etc/ispcp/ispcp.conf (DEBUG = 1) and see if it happend again. This was solved in trunk.